Outages by dayOctober 20, 2025

Outages on October 20, 2025

UTC day 2025-10-20 (Oct 20, 2025, 00:00 to Oct 20, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

272incidents started

124labelled major or critical

159vendors with a new incident

14still open from earlier days

By vendor label: Critical 24 · Major 100 · Minor 89 · No impact listed 47 · unknown 12 · 28 maintenance

Outage events this day

07:00AWS us-east-1 outage · 106 linked vendors, plus 36 other incidents also happening in the same window (not linked)
AWS reported increased error rates and latencies in us-east-1.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 272

Vendor	Incident	Impact	Started	Resolved	Status
Upstash	Login Issues on Upstash Console	Critical	07:00	07:00 (0 min)	resolved
Amazon Web Services	Increased Error Rates and Latencies (us-east-1)	Critical	07:11	22:53 (16 h)	resolved
Monday.com	Investigating connectivity issues across accounts and devices due to an AWS outage	Critical	07:12	21:18 (14 h)	postmortem
WorkOS	Elevated API Errors	Critical	07:17	10:06 (2.8 h)	resolved
Runway	Runway is experiencing an outage	Critical	07:36	10:17 (2.7 h)	resolved
JFrog	Artifactory Service outage affecting multiple customers across several AWS regions	Critical	07:42	10:57 (3.3 h)	resolved
CircleCI	Build failures and delays due to upstream service disruption	Critical	07:49	22:15 (14 h)	resolved
Optimizely	Content Marketing Platform returning 503	Critical	07:58	11:21 (3.4 h)	resolved
Canva	Users are encountering issues with accessing or using Canva.	Critical	08:09	21:43 (14 h)	resolved
SingleStore	Degraded performance on AWS us-east-1	Critical	08:18	Oct 21, 2025, 01:11 (17 h)	resolved
Snowflake	INC0145263	Critical	08:36	Oct 21, 2025, 01:57 (17 h)	resolved
Klaviyo	Widespread Access Outage	Critical	08:58	Oct 21, 2025, 17:06 (32 h)	resolved
Courier	All services impacted	Critical	09:19	10:11 (52 min)	resolved
Sprout Social	Sprout Social Outage	Critical	14:36	Oct 21, 2025, 13:23 (23 h)	resolved
Vanta	Vanta web app loading issues (US region)	Critical	15:25	22:26 (7.0 h)	resolved
LlamaIndex	Major service degradation due to AWS outage	Critical	15:46	Oct 21, 2025, 05:15 (13 h)	resolved
Cribl	Cribl.Cloud is Experiencing Multiple Degraded Services and Capabilities	Critical	16:23	Oct 21, 2025, 16:38 (24 h)	resolved
Claude	Claude.ai is unavailable	Critical	18:04	18:12 (8 min)	resolved
Anthropic	Claude.ai is unavailable	Critical	18:04	18:12 (8 min)	resolved
WorkOS	Authkit and Admin Portal Errors	Critical	19:15	Oct 21, 2025, 02:31 (7.3 h)	resolved
Gorgias	Delay with processing Chat messages, AI agent answers and executing Flows	Critical	19:55	Oct 21, 2025, 00:34 (4.7 h)	resolved
v0	Major outage on API, Dashboard, and Builds	Critical	20:00	Oct 21, 2025, 00:04 (4.1 h)	resolved
Vercel	Major outage on API, Dashboard, and Builds	Critical	20:00	Oct 21, 2025, 00:04 (4.1 h)	resolved
Starburst	Service Outage Due to AWS Cloud Provider Issue	Critical	22:50	22:50 (0 min)	resolved
Stripe	Elevated Afterpay and Clearpay errors	Major	03:16	07:04 (3.8 h)	resolved
Salesforce	Marketing Cloud Account Engagement Disruption: Application, Login Service	Major	06:50	09:30 (2.7 h)	resolved
Salesforce	Marketing Cloud Personalization Service Disruption: Data Processing Features, File Transfer Services, Mobile SDKServices +1 more	Major	06:50	22:53 (16 h)	resolved
Salesforce	Agentforce Service Disruption: Agentforce	Major	06:50	09:22 (2.5 h)	resolved
Salesforce	Mule Soft Service Disruption: APIDesigner, APIMocking Service, Anypoint MQ-Admin-us-east-1 +26 more	Major	06:50	10:00 (3.2 h)	resolved
Salesforce	Mule Soft Service Disruption: Anypoint Partner Managerv2, Runtime Manager	Major	06:50	12:33 (5.7 h)	resolved
Salesforce	Tableau Service Disruption: Analytics Cloud	Major	06:50	09:22 (2.5 h)	resolved
Salesforce	Mule Soft Service Disruption: Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1	Major	06:50	17:37 (11 h)	resolved
Salesforce	Mule Soft Service Disruption: Cloud Hub20 Applications-US-EAST-1, Cloud Hub20 Spaces-US-EAST-1, Runtime Fabric	Major	06:50	23:13 (16 h)	resolved
Salesforce	Datorama Service Disruption: Platform	Major	06:50	09:48 (3.0 h)	resolved
Salesforce	Heroku Retroactive Service Disruption: CLI, Dashboard, Platform API +1 more	Major	06:50	Oct 21, 2025, 03:30 (21 h)	resolved
Salesforce	Service Disruption: Customer360 Audiences, Service Cloud Voice, Analytics +1 more	Major	06:50	23:38 (17 h)	resolved
Contentful	Errors across several services affecting Contentful APIs and the web app	Major	07:01	21:08 (14 h)	resolved
Xero	Global: Some customers are experiencing errors and slowness when accessing Xero	Major	07:06	Oct 21, 2025, 08:50 (26 h)	resolved
Ashby	Increased Errors Due to Amazon Web Services Outage	Major	07:06	Oct 21, 2025, 00:51 (18 h)	resolved
Aircall	Calls and Messages failing to connect	Major	07:07	Oct 21, 2025, 06:46 (24 h)	resolved
Salesforce	Service Disruption: B2 CCore, Omnichannel Inventory, SLASService US-East-1	Major	07:11	10:30 (3.3 h)	resolved
Firebolt	AWS Service Issues in US-East-1	Major	07:11	Oct 21, 2025, 11:14 (28 h)	resolved
Convex	Many Convex backends are down	Major	07:22	09:38 (2.3 h)	resolved
Honeycomb	Investigating Querying Issues	Major	07:24	10:04 (2.7 h)	postmortem
Cursor	Service Degradation due to AWS Outage	Major	07:25	09:37 (2.2 h)	resolved
LaunchDarkly	Elevated latencies and delays	Major	07:25	Oct 21, 2025, 10:00 (27 h)	resolved
Airtable	Airtable is partially unavailable	Major	07:25	Oct 21, 2025, 16:51 (33 h)	resolved
Twilio	Elevated Errors Affecting Multiple Products	Major	07:26	23:08 (16 h)	resolved
v0	Elevated errors across multiple services	Major	07:30	Oct 21, 2025, 07:32 (24 h)	resolved
Vercel	Elevated errors across multiple services	Major	07:30	Oct 21, 2025, 07:32 (24 h)	resolved
Semgrep	Scan failures	Major	07:30	07:30 (0 min)	resolved
Wiz	AWS Outage in US-East-1 Impacting Multiple Wiz Services	Major	07:39	13:02 (5.4 h)	resolved
Temporal Cloud	Service disruptions in AWS us-east-1	Major	07:42	19:30 (12 h)	resolved
Opsgenie	Atlassian Cloud Services impacted	Major	07:56	Oct 21, 2025, 05:24 (21 h)	postmortem
Neon	Incident affecting AWS us-east-1 projects	Major	08:02	10:00 (2.0 h)	resolved
Stripe	Elevated API errors for Multiple Payment Methods	Major	08:08	09:52 (1.7 h)	resolved
Red Hat (incl. Quay.io)	Quay.io reporting errors - Container Registry is currently in read-only mode	Major	08:10	23:05 (15 h)	resolved
Gorgias	Voice and SMS Services Disruption	Major	08:23	Oct 21, 2025, 08:35 (24 h)	resolved
Loops	Transactional email, webhooks, SMTP interruptions	Major	08:30	10:47 (2.3 h)	postmortem
Elastic Cloud	Project and Deployment creation issues on Elastic Cloud	Major	08:38	Oct 21, 2025, 01:33 (17 h)	resolved
Gorgias	Some customers's billing information are not available	Major	08:39	Oct 21, 2025, 08:09 (24 h)	resolved
Semaphore	Docker Hub outage affecting image push/pulls in Semaphore	Major	08:44	Oct 21, 2025, 01:00 (16 h)	resolved
Red Hat (incl. Quay.io)	Cascading failures for ROSA and OSD services that depend on Quay and AWS	Major	08:45	22:29 (14 h)	resolved
Zilliz	Service disruption	Major	08:54	10:47 (1.9 h)	resolved
GitHub Copilot	Codespaces creation failling	Major	08:56	11:01 (2.1 h)	resolved
GitHub	Codespaces creation failling	Major	08:56	11:01 (2.1 h)	resolved
Box	[Major] Issues to receive SMS	Major	09:01	10:08 (1.1 h)	resolved
Drata	AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.	Major	09:02	12:00 (3.0 h)	resolved
1Password	Intermittent performance issues with 1Password.com	Major	09:05	Oct 21, 2025, 13:51 (29 h)	postmortem
Sanity	AWS partial outage impacting Sanity logins, Dashboard, and Manage interface	Major	09:20	11:11 (1.9 h)	resolved
LlamaIndex	AWS outage - some llamacloud services may be degraded	Major	09:31	12:20 (2.8 h)	resolved
Mux	Mux Player embeds increased error rates	Major	09:39	22:04 (12 h)	resolved
Chargebee	AWS Outage Impacting Chargebee Services	Major	09:42	Oct 21, 2025, 02:33 (17 h)	postmortem
Teleport	Teleport Cloud Outage	Major	09:46	09:49 (3 min)	postmortem
Hootsuite	Partial Service Disruption	Major	09:48	22:28 (13 h)	resolved
Grafana Cloud	Service Degradation due to Infrastructure provider operational issue	Major	09:50	10:53 (1.1 h)	resolved
Help Scout	Connections Issues	Major	09:50	12:37 (2.8 h)	resolved
Confluent	Experiencing Performance Degradation in AWS in US-East-1 region	Major	09:53	Oct 21, 2025, 12:05 (26 h)	resolved
Netlify	Service Outage Issues	Major	09:55	Oct 21, 2025, 01:53 (16 h)	resolved
SentinelOne	[NA1] Service Interruption due to AWS Outage	Major	09:55	Oct 21, 2025, 13:16 (27 h)	resolved
Matillion	Login Issues with Matillion Hub	Major	09:55	09:55 (0 min)	resolved
Render	An upstream provider is experiencing some issues that are affecting parts of our platform (Virginia)	Major	09:58	23:16 (13 h)	resolved
Make	Multiple zones impacted due to AWS Incident	Major	10:04	Oct 21, 2025, 07:37 (22 h)	resolved
Jupyter (Anaconda)	Outage with AWS provider	Major	10:05	Oct 21, 2025, 07:24 (21 h)	resolved
Bitrise	AWS outage	Major	10:10	14:24 (4.2 h)	resolved
Matillion	Login Issues with Matillion Hub	Major	10:13	12:31 (2.3 h)	resolved
Datadog	Multiple products impacted with data delays	Major	10:14	11:31 (1.3 h)	resolved
Wise	Issue with contacting Customer Support	Major	10:29	10:57 (27 min)	resolved
Rootly	On-Call Notifications Delayed	Major	10:31	11:36 (1.1 h)	resolved
Close	Service Interruption	Major	10:38	13:12 (2.6 h)	resolved
Unbounce	App.unbounce.com Currently Not Available	Major	11:34	23:28 (12 h)	resolved
Webflow	[RESOLVED] Reports of errors on hosted sites, publishing, and loading the Webflow Dashboard	Major	11:48	Oct 21, 2025, 01:31 (14 h)	resolved
Datadog	Multiple products impacted with data delays	Major	12:45	Oct 22, 2025, 14:40 (2 d)	resolved
Grain	Outages with upstream providers causing instability	Major	13:09	Oct 21, 2025, 11:30 (22 h)	resolved
FireHydrant	FireHydrant integrations impacted	Major	13:10	Oct 21, 2025, 13:09 (24 h)	resolved
Iterable	Platform Impact – Third-Party Vendor Disruption (Regional)	Major	13:15	21:54 (8.7 h)	resolved
CockroachDB	AWS us-east-1 outage impacting cluster operations and backups	Major	13:28	Oct 21, 2025, 14:56 (25 h)	resolved
PandaDoc	PandaDoc application won't load	Major	13:34	14:06 (32 min)	resolved
Substack	Post emails delayed	Major	13:41	Oct 21, 2025, 00:52 (11 h)	resolved
Honeycomb	Delays in SLO, Service Maps processing	Major	14:16	Oct 21, 2025, 15:41 (25 h)	resolved
Buildkite	Increased latency and error rates	Major	14:18	22:02 (7.7 h)	resolved
Omni Analytics	Query Execution Delays	Major	14:20	Oct 21, 2025, 00:18 (10.0 h)	resolved
Close	Service interruption	Major	14:20	20:27 (6.1 h)	resolved
Convex	Usage info on Convex dashboard is unavailable	Major	14:48	22:00 (7.2 h)	resolved
SurveyMonkey	AWS issue impact	Major	14:52	19:33 (4.7 h)	resolved
Upstash	Upstash Console issues	Major	14:52	18:50 (4.0 h)	resolved
Lever	Lever - Resume Parsing Outage	Major	14:54	Oct 21, 2025, 12:08 (21 h)	resolved
Pulumi	AWS outage	Major	15:05	Oct 21, 2025, 03:26 (12 h)	resolved
Prisma	Accelerate degraded operation in us-east-1 region	Major	15:19	21:13 (5.9 h)	resolved
RudderStack	Issues with python transformations in US.	Major	15:32	21:51 (6.3 h)	resolved
Grafana Cloud	Grafana K6: Some Test Runs May Not Start Due to AWS Outage	Major	15:36	20:28 (4.9 h)	resolved
Semgrep	semgrep.dev website timeouts	Major	15:44	19:31 (3.8 h)	resolved
Braze	AWS US East 1 outage	Major	16:21	23:41 (7.3 h)	resolved
Neon	Intermittent connectivity issues with us-east-1 region	Major	16:57	20:58 (4.0 h)	resolved
Greenhouse	BIC: Data is delayed	Major	17:16	Oct 21, 2025, 18:10 (25 h)	resolved
Keeper	AWS outage affecting KeeperPAM connections and scheduled rotations	Major	17:25	20:31 (3.1 h)	resolved
Pusher	MT1 cluster - increased latency	Major	17:26	Oct 21, 2025, 07:14 (14 h)	resolved
Pinecone	Some users may be unable to access the Pinecone web console. All API services remain fully operational.	Major	17:43	18:00 (17 min)	resolved
Coda	Attachment and image processing delays	Major	18:09	20:08 (2.0 h)	resolved
Pusher	US3 cluster - major outage	Major	18:36	20:41 (2.1 h)	postmortem
Convex	node actions intermittently unavailable	Major	19:14	Oct 21, 2025, 03:39 (8.4 h)	resolved
Gorgias	Delay processing Shopify updates	Major	20:00	Oct 21, 2025, 11:57 (16 h)	resolved
Vanta	Issues installing Vanta Device Monitor	Major	21:11	21:25 (15 min)	resolved
Runway	We've identified a problem and are working on a fix	Major	21:14	23:33 (2.3 h)	resolved
Okta	Service issues affecting multiple services	Minor	06:48	00:00 (-408 min)	resolved
Salesforce	Heroku Service Degradation: Data	Minor	06:50	Oct 21, 2025, 03:33 (21 h)	resolved
Salesforce	Salesforce Data Cloud Feature Degradation: Customer360 Audiences	Minor	06:52	Oct 21, 2025, 07:05 (24 h)	resolved
Redis	AWS services issue	Minor	07:00	Oct 21, 2025, 00:00 (17 h)	resolved
Scaleway	[ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30	Minor	07:01	Oct 22, 2025, 13:49 (2 d)	resolved
Twilio	Studio: 5xx from Workflow Gateway and Workflow Engine	Minor	07:09	08:41 (1.5 h)	resolved
Baseten	Baseten Web Application is down due to AWS outage. Inference is unaffected.	Minor	07:15	09:31 (2.3 h)	resolved
Twilio	Event Streams cannot create new subscriptions or sinks	Minor	07:19	08:39 (1.3 h)	resolved
LlamaIndex	AWS outage - some service may be degradated	Minor	07:22	07:52 (30 min)	resolved
Twilio	Video Rooms, Video Recordings and Media Compositions are down	Minor	07:26	08:33 (1.1 h)	resolved
Orb	Processing delays	Minor	07:38	23:55 (16 h)	resolved
Pingdom	We are investigating a degradation in a subset of our systems	Minor	07:43	09:45 (2.0 h)	resolved
Aptible	Operation failures to to AWS API incident	Minor	07:47	09:46 (2.0 h)	resolved
Vonage	Service Degradation	Minor	07:48	Oct 21, 2025, 01:10 (17 h)	resolved
Pitch	Upstream cloud provider outage	Minor	07:50	10:39 (2.8 h)	resolved
Cloudinary	Degraded Performance in US Datacenter	Minor	07:51	Oct 21, 2025, 15:30 (32 h)	resolved
Pusher	MT1 cluster - increased latency and webhook delivery failures	Minor	08:10	12:57 (4.8 h)	resolved
Scaleway	[Saagie] Warning – Ongoing Docker incident impacting the Saagie platform	Minor	08:17	12:08 (3.9 h)	resolved
Scaleway	[Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues	Minor	08:29	11:23 (2.9 h)	resolved
Scaleway	[Generative APIs] - Mistral Small 3.2 slowness	Minor	08:36	Oct 28, 2025, 14:07 (8 d)	resolved
New Relic	Data Irregularities - US and EU region	Minor	08:40	21:33 (13 h)	resolved
Keeper	Email delivery in US region due to AWS US-EAST outage	Minor	09:20	15:17 (6.0 h)	resolved
Omni Analytics	Intermittent Login and Scheduled Job Failures	Minor	09:30	09:30 (0 min)	resolved
npm	Degraded performance of package publish and install	Minor	09:31	13:32 (4.0 h)	resolved
Grammarly	Grammarly is experiencing a service interruption: issue identified	Minor	09:40	12:25 (2.7 h)	resolved
GitLab	Multiple services impacted by AWS degradation	Minor	09:49	10:45 (56 min)	resolved
BigCommerce	SMS 2FA Disruption Due to Twilio Outage	Minor	09:57	Oct 21, 2025, 02:52 (17 h)	resolved
MongoDB Atlas	Delayed Cluster Operations and Degraded Performance following AWS Outage	Minor	10:07	20:30 (10 h)	resolved
Bugsnag	AWS outage impacting SmartBear ID logins and email notifications	Minor	10:11	10:59 (48 min)	resolved
Segment	Intercom cloud sources failing to fetch data	Minor	10:11	Oct 21, 2025, 00:31 (14 h)	resolved
RudderStack	AWS Cloud Provider Outage	Minor	10:18	07:30 (-168 min)	resolved
Sinch	Service Degradation - Multiple Services - US Region	Minor	10:21	12:28 (2.1 h)	resolved
DigitalOcean	Multiple Services Disruption	Minor	10:21	Oct 21, 2025, 05:41 (19 h)	resolved
InfluxData (InfluxDB Cloud)	Intermittent issues with API access in AWS us-east-1	Minor	10:44	15:27 (4.7 h)	resolved
SparkPost	Transmissions API - Elevated error rate in US region	Minor	10:55	12:09 (1.2 h)	resolved
Mapbox	AWS outage impacting Mapbox core services	Minor	10:59	Oct 21, 2025, 00:40 (14 h)	resolved
Salesforce	Tableau Feature Disruption: Analytics Cloud	Minor	11:00	19:15 (8.3 h)	resolved
RudderStack	Destination deliveries delays	Minor	11:16	21:50 (11 h)	resolved
Optimizely	Optimizely Data Platform & Optimizely Connect Platform - Data ingestion, export and campaigns issues - NA region	Minor	11:46	Oct 21, 2025, 14:38 (27 h)	resolved
Couchbase	Capella Operations Impacted by AWS Outage	Minor	12:02	21:30 (9.5 h)	resolved
Salesforce	Intermittent Login Errors: Core Service	Minor	12:13	20:02 (7.8 h)	resolved
Bandwidth	Messaging API Incident	Minor	12:15	Oct 21, 2025, 13:40 (25 h)	resolved
Twilio	Sync - Unable to Orchestrate Updates	Minor	12:49	12:55 (6 min)	resolved
Daily	Impact from the ongoing AWS us-east-1 outage	Minor	12:57	Oct 21, 2025, 15:22 (26 h)	resolved
Cloudinary	Degraded Performance - Usage Data & Reporting Delays	Minor	13:29	Oct 21, 2025, 14:01 (25 h)	resolved
Census	Delays in Background Jobs	Minor	13:43	Oct 21, 2025, 00:26 (11 h)	resolved
Grammarly	Service interruption: Issues with writing suggestions	Minor	13:59	23:32 (9.6 h)	resolved
Scaleway	[DBaaS][FR-PAR] RDB service degradation.	Minor	14:16	17:03 (2.8 h)	resolved
Scaleway	[Cockpit][NL-AMS] High Error Rate	Minor	14:21	14:45 (24 min)	resolved
Stripe	Live Support Channels Unavailable	Minor	14:27	23:00 (8.6 h)	resolved
Scaleway	[REDIS][FR-PAR] REDIS service degradation.	Minor	14:29	17:03 (2.6 h)	resolved
Help Scout	Connections Issues	Minor	14:45	21:46 (7.0 h)	resolved
GitHub Copilot	Disruption with Grok Code Fast 1 in Copilot	Minor	14:46	16:40 (1.9 h)	resolved
GitHub	Disruption with Grok Code Fast 1 in Copilot	Minor	14:46	16:40 (1.9 h)	resolved
Twilio	SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes	Minor	14:59	21:35 (6.6 h)	resolved
Scaleway	[NETWORK] Partial Outage	Minor	15:04	16:52 (1.8 h)	resolved
Salesforce	Performance Degradation Asynchronous Processing: Core Service	Minor	15:11	21:17 (6.1 h)	resolved
Sinch	Delivery Issue Dominican Republic - Claro	Minor	15:36	19:45 (4.2 h)	resolved
Teleport	Teleport us-east-1 connectivity	Minor	16:02	22:59 (6.9 h)	postmortem
Grafana Cloud	Some Synthetic Checks Down Due to AWS Outage (North Virgina Probe)	Minor	16:08	20:23 (4.3 h)	resolved
Dremio	Engine scale up failing in Dremio Cloud (US)	Minor	16:08	23:19 (7.2 h)	resolved
Bitrise	Customers May Experience Issues Reaching Support via Intercom due to AWS outage	Minor	16:27	23:37 (7.2 h)	resolved
Gorgias	The signup page is not responding	Minor	16:45	17:41 (56 min)	resolved
Stream (GetStream)	Intermittent availability of the dashboard	Minor	16:56	Oct 21, 2025, 06:17 (13 h)	resolved
Mezmo	Impact of AWS Issues	Minor	17:00	Oct 21, 2025, 02:08 (9.1 h)	resolved
Vonage	Chile SMS - Delivery degradation towards MOVISTAR	Minor	17:17	Oct 21, 2025, 00:26 (7.2 h)	resolved
npm	Issue with package publishing	Minor	17:20	20:15 (2.9 h)	resolved
Pusher	Pusher Beams degradation	Minor	17:21	Oct 21, 2025, 07:13 (14 h)	resolved
Rootly	Rootly.com Homepage Erroring for Some Users	Minor	17:34	17:55 (21 min)	resolved
Greenhouse	Performance Degradation	Minor	18:25	19:57 (1.5 h)	resolved
InfluxData (InfluxDB Cloud)	Intermittent API access in AWS us-east-1	Minor	18:45	Oct 21, 2025, 00:15 (5.5 h)	resolved
Retell AI	AWS outage causing some login issues, and history and analytics issue. Calls are NOT impacted.	Minor	19:02	Oct 21, 2025, 00:42 (5.7 h)	resolved
Bandwidth	TN Lookup Incident	Minor	19:15	21:43 (2.5 h)	resolved
Baseten	Login timing out on webapp	Minor	19:38	Oct 21, 2025, 02:15 (6.6 h)	resolved
Google Workspace	Summary We are investigating an issue impacting Endpoint management for Windows Devices Description We are experiencing an issue with Endpoint management beginning on Wednesday, 2025-10-01 00:00 PDT. We detected the impact progressively increasing on Tuesday, 2025-10-14 10:23 PDT. The Windows native settings app responsible for communicating with Google Identity and Endpoint management is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 15:00 PDT with current details. Symptoms Customers are not able to enroll new Windows devices to Endpoint management using Windows Settings app or deeplink. (https://support.google.com/a/answer/9539504?hl=en&sjid=13524530415918932254-NC&authuser=0) Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time	Minor	19:41	Oct 24, 2025, 00:19 (3 d)	resolved
Vonage	Mexico SMS - Delivery Degradation towards Altan Redes Mexico	Minor	19:44	21:19 (1.6 h)	resolved
Twilio	SMS Delivery Delays To and From Telefonica Network in Chile	Minor	19:46	Oct 21, 2025, 18:27 (23 h)	resolved
Convex	Convex Platform Login is Degraded	Minor	19:54	Oct 21, 2025, 00:58 (5.1 h)	resolved
Figma	Figma service disruption	Minor	19:55	Oct 21, 2025, 06:53 (11 h)	resolved
FullStory	Possible degradation in Fullstory Web app	Minor	20:11	Oct 21, 2025, 12:32 (16 h)	resolved
Rootly	Delayed Paging	Minor	20:22	21:42 (1.3 h)	resolved
Aircall	AI Voice Agent Not Connecting to Calls	Minor	20:28	21:43 (1.3 h)	resolved
Sinch	Delivery issue - Telia Denmark	Minor	20:31	Oct 21, 2025, 03:10 (6.7 h)	resolved
beehiiv	Third-party infrastructure incident	Minor	20:33	20:33 (0 min)	resolved
Salesforce	Feature Perf Degradation: Core Service	Minor	21:15	Oct 23, 2025, 06:38 (2 d)	resolved
Grafana Cloud	Degraded Loki Query Performance	Minor	21:47	22:12 (25 min)	resolved
BigCommerce	Intermittent Availability Issues	Minor	21:53	22:25 (32 min)	resolved
Salesforce	Performance Degradation: Core Service	Minor	22:58	23:04 (6 min)	resolved
AssemblyAI	Account Creation Issues	Minor	23:00	Oct 21, 2025, 00:29 (1.5 h)	resolved
Metabase	Cloud service provider service outage leading to service interruption	No impact listed	06:00	06:00 (0 min)	resolved
Metabase Cloud	Cloud service provider service outage leading to service interruption	No impact listed	06:00	06:00 (0 min)	resolved
Asana	App Down	No impact listed	07:10	10:23 (3.2 h)	postmortem
Twilio	Stargate 500	No impact listed	07:15	08:40 (1.4 h)	resolved
Coralogix	AWS is experiencing an incident that is affecting the collection of AWS metrics and resources and causing issues with the chat application.	No impact listed	07:28	20:41 (13 h)	resolved
Lightning AI	Service degraded - AWS	No impact listed	07:30	23:00 (15 h)	resolved
Logz.io	Ongoing AWS us-east Outage Impacting Metrics and Logs Ingestion	No impact listed	07:30	20:38 (13 h)	resolved
Jira	Atlassian Cloud Services impacted	No impact listed	07:56	Oct 21, 2025, 05:24 (21 h)	resolved
Bitbucket	Atlassian Cloud Services impacted	No impact listed	07:56	Oct 21, 2025, 05:24 (21 h)	postmortem
Confluence	Atlassian Cloud Services impacted	No impact listed	07:56	Oct 21, 2025, 05:24 (21 h)	postmortem
Trello	Atlassian Cloud Services impacted	No impact listed	07:56	Oct 21, 2025, 05:24 (21 h)	postmortem
MessageBird (Bird)	Issue creating new workspaces	No impact listed	08:04	12:11 (4.1 h)	resolved
Sentry	Error ingestion delayed in US	No impact listed	08:10	12:41 (4.5 h)	resolved
Pusher	Beams - webhook delivery issues	No impact listed	08:19	10:18 (2.0 h)	resolved
HubSpot	Multiple apps are unavailable for some customers	No impact listed	08:34	10:45 (2.2 h)	resolved
Buildkite	Ongoing AWS incident	No impact listed	08:38	11:52 (3.2 h)	resolved
Typeform	Typeform Platform - Unavailable for all users	No impact listed	10:01	10:01 (0 min)	resolved
Lattice	Issue with downstream providers	No impact listed	10:11	13:26 (3.3 h)	resolved
RevenueCat	API partial outage, Scheduled Data Exports and Dashboard is down	No impact listed	10:47	Oct 21, 2025, 01:24 (15 h)	resolved
Census	Major Service Degradation	No impact listed	11:09	07:00 (-250 min)	resolved
Aptible	Operation failures due to AWS Outage	No impact listed	11:53	23:04 (11 h)	resolved
Sigma Computing	Error rates and latencies in the AWS US-EAST-1 Region impacting third party services	No impact listed	12:22	07:00 (-323 min)	resolved
Postman	Users may encounter issues with accessing or using Postman	No impact listed	12:39	Oct 21, 2025, 03:51 (15 h)	resolved
Pipedream	The platform has recovered from a previous outage. We will continue to monitor.	No impact listed	13:10	Oct 21, 2025, 01:26 (12 h)	resolved
Twilio	EC2 Limits	No impact listed	13:20	13:20 (0 min)	resolved
HubSpot	Multiple apps, including Reporting and Developer Tools, are down for some customers.	No impact listed	13:41	Oct 21, 2025, 08:09 (18 h)	resolved
Twilio	Issues With A2P API	No impact listed	13:43	13:45 (2 min)	resolved
Cursor	Service Degradation Due To AWS Outage	No impact listed	13:47	Oct 21, 2025, 02:38 (13 h)	resolved
Grafana Cloud	Span Metrics Outage	No impact listed	14:00	14:00 (0 min)	resolved
Smartsheet	Resolved Connectivity Issue Due to AWS outage	No impact listed	14:42	Oct 21, 2025, 01:45 (11 h)	postmortem
Red Hat (incl. Quay.io)	access.redhat.com/labs - partial outage	No impact listed	14:44	Oct 21, 2025, 07:45 (17 h)	resolved
Hex	AWS us-east-1 issues	No impact listed	15:04	Oct 21, 2025, 16:38 (26 h)	resolved
Asana	App Down	No impact listed	15:07	20:34 (5.5 h)	postmortem
Dremio	Unable to run queries in Dremio Cloud (US)	No impact listed	15:11	09:30 (-342 min)	resolved
Twilio	Platform Webhooks Internal Errors	No impact listed	15:15	15:15 (0 min)	resolved
Wiz	Intermittent login failures across multiple datacenters, with additional service degradations, linked to an ongoing AWS us-east-1 incident.	No impact listed	15:19	20:12 (4.9 h)	resolved
Akamai	Akamai MFA and EAA SMS Delivery Issues	No impact listed	15:33	Oct 21, 2025, 01:00 (9.4 h)	resolved
Twingate	AWS Outage Impacting APT/RPM Package Repository (packages.twingate.com)	No impact listed	15:49	22:45 (6.9 h)	resolved
Twilio	No Intelligence Alerts	No impact listed	16:14	16:14 (0 min)	resolved
Twilio	Messaging Compliance impact	No impact listed	16:22	16:22 (0 min)	resolved
Twilio	Exhausted ACK and DLR retry	No impact listed	17:04	17:04 (0 min)	resolved
Svix	[INFORMATIONAL] Svix is NOT affected by the AWS outage.	No impact listed	17:27	17:00 (-28 min)	resolved
Twilio	ECR Upstream Issues	No impact listed	17:50	17:50 (0 min)	resolved
Amplitude	AWS Outage: Amplitude User Interface and Data Ingestion Unaffected	No impact listed	18:57	Oct 21, 2025, 01:48 (6.8 h)	resolved
Sinch	Sinch Elastic SIP Trunking - Incident on US East Region Voice Termination	No impact listed	19:11	21:44 (2.5 h)	resolved
Bandwidth	Bandwidth App Notification Incident	No impact listed	19:22	23:26 (4.1 h)	resolved
Linode (Akamai)	Support Phone Outage	No impact listed	20:05	22:59 (2.9 h)	resolved
Kinde	AU region API experiencing degraded performance	unknown	05:41	06:18 (38 min)	resolved
Descope	Elevated error level	unknown	07:00	not resolved	monitoring
Gamma	Some Gamma features are impacted by the AWS outage.	unknown	09:30	Oct 21, 2025, 01:58 (16 h)	resolved
Airbyte	Airbyte.com down due to AWS Outage, 500 errors when attempting to load website	unknown	11:30	17:52 (6.4 h)	resolved
Descope	Elevated error rate in connectors used in flows	unknown	14:45	18:23 (3.6 h)	resolved
Deno Deploy	Warm up failures with architecture specific packages	unknown	15:00	17:24 (2.4 h)	resolved
Stytch	Elevated BLOCK rates	unknown	15:57	16:19 (23 min)	resolved
Stytch	SAML SSO requests failing	unknown	16:29	Oct 21, 2025, 21:27 (29 h)	postmortem
Stytch	Elevated SMS OTP errors/ delays	unknown	16:57	18:40 (1.7 h)	resolved
Airbyte	Slow Loading Times and Occasional 500 Errors on Airbyte Cloud	unknown	19:00	Oct 21, 2025, 02:30 (7.5 h)	resolved
Gamma	API Issue Identified	unknown	22:05	22:33 (28 min)	resolved
Gamma	API Issue Identified	unknown	22:38	Oct 21, 2025, 14:26 (16 h)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Dedibox] - [DC2] - Switch issue on s101-g27-13	Major	Oct 18, 2025, 11:28	07:52 (44 h)	resolved
Scaleway	[Network]- public switch down in DC2, room : 101 101, rack : G37	Major	Oct 18, 2025, 21:34	07:54 (34 h)	resolved
Warp	Warp unavailability issues	Major	Oct 19, 2025, 01:25	21:31 (44 h)	resolved
RubyGems.org	Gem pushes with attestation failing	Minor	Oct 15, 2025, 06:56	Oct 27, 2025, 21:05 (13 d)	resolved
Twilio	Outbound Call Failure to a Subset of Hungary Phone Numbers	Minor	Oct 15, 2025, 14:28	Oct 30, 2025, 21:18 (15 d)	resolved
Vanta	Access reviews degraded experience	Minor	Oct 15, 2025, 22:40	15:15 (5 d)	resolved
Expo	Increased iOS submission times	Minor	Oct 16, 2025, 16:18	Oct 22, 2025, 13:18 (6 d)	resolved
Retool	Intermittent increases in backend failures and latency	Minor	Oct 17, 2025, 23:19	19:13 (3 d)	resolved
Twilio	SMS Delivery Delays to Xphone Network in Israel	Minor	Oct 18, 2025, 22:35	Oct 21, 2025, 15:47 (3 d)	resolved
Vonage	Bulgaria SMS - Delivery Degradation towards A1 network	Minor	Oct 19, 2025, 13:02	06:56 (18 h)	resolved
Sinch	Delivery Issue Djibouti - Evatis	Minor	Oct 19, 2025, 16:43	03:21 (11 h)	resolved
Twilio	SMS Delivery Delays to Bitel Network in Peru	Minor	Oct 19, 2025, 16:56	Oct 21, 2025, 22:05 (2 d)	resolved
Twilio	SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes	Minor	Oct 19, 2025, 17:09	00:57 (7.8 h)	resolved
Twilio	SMS Delivery Delays to Evatis Network in Djibouti	Minor	Oct 19, 2025, 17:46	00:46 (7.0 h)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - GB-LON (London 2)	Maintenance	02:00	06:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	02:00	03:30 (1.5 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - T-Mobile	Maintenance	04:00	06:30 (2.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	06:00	11:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMS) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-11972	Maintenance	06:00	07:52 (1.9 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Partner Maintenance	Maintenance	06:00	11:00 (5.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	06:01	10:00 (4.0 h)	resolved
Vonage	[Scheduled] USA and Canada SMS - Planned Maintenance affecting a subset of Long Virtual Numbers	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - United States - AT&T	Maintenance	08:00	09:00 (1.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned Maintenance affecting 10DLC MMS traffic toward AT&T	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:15	09:00 (45 min)	resolved
Scaleway	[Scheduled] [Product-2-BOU - Saagie] Migration of the Product-2-BOU Platform to Scaleway Products	Maintenance	08:26	08:37 (11 min)	resolved
Wasabi	[Scheduled] Wasabi Technologies Direct Connect Maintenance Activity	Maintenance	09:00	19:00 (10 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	11:30	21:30 (10 h)	resolved
Vonage	[Scheduled] Philippines Voice - Maintenance affecting Long Virtual Numbers	Maintenance	11:30	21:30 (10 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Twint	Maintenance	11:30	12:30 (1.0 h)	resolved
Deno Deploy	Preparation for managed network upgrades	Maintenance	12:30	14:30 (2.0 h)	completed
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:30	14:00 (30 min)	resolved
Redis	Scheduled Maintenance	Maintenance	16:26	18:19 (1.9 h)	completed
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-IAD (Washington)	Maintenance	19:00	20:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Oct 21, 2025, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Oct 21, 2025, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Gazprombank Mobile	Maintenance	20:01	Oct 21, 2025, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	Oct 21, 2025, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon	Maintenance	20:02	Oct 23, 2025, 00:00 (2 d)	resolved
Stripe	[Scheduled] Scheduled maintenance for Twint	Maintenance	20:05	21:55 (1.8 h)	resolved
Vonage	[Scheduled] Denmark SMS - Planned maintenance affecting Telia network	Maintenance	22:00	Oct 21, 2025, 01:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Upstash, Amazon Web Services, Monday.com, WorkOS, Runway, JFrog, CircleCI, Optimizely, Canva, SingleStore, Snowflake, Klaviyo.

Cite this

272 vendor-reported incidents started on 2025-10-20 (UTC) across 159 vendors, 124 labelled major or critical by the vendor.

Title: Outages on October 20, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-10-20 00:00 UTC
URL: https://rewindex.com/outages/2025-10-20

All days Outage events Markdown