Companies / security

Keeper

keepersecurity.comStatus page: statuspage.keeper.ioNow: operational since 2026-10-17

118incidents since 2019-01-22

49major or critical

2in the last 90 days

0silently edited or deleted

Recent notable changes

When (UTC)	Change	Kind
2026-07-08 18:51 UTC	Major incident: Resolved: Keeper Gateway and KSM API errors Keeper Gateway and KSM connection/API errors returned "invalid client version" responses, affecting KeeperPAM Connections (US) in the US Data Center. Keeper rated the incident major; it started at 2026-07-08 18:51 UTC and was resolved at 2026-07-08 19:14 UTC, lasting 22 min. Keeper confirmed client-version errors were no longer occurring.	Major incident
2026-04-01 01:40 UTC	Major incident: API errors during maintenance operation	Major incident
2026-03-23 17:07 UTC	Major incident: Resolved: KeeperPAM Connection Errors in US Data Center	Major incident
2026-03-16 18:25 UTC	Major incident: Resolved: KeeperPAM Connection Errors in US Data Center	Major incident
2025-10-20 17:25 UTC	Major incident: AWS outage affecting KeeperPAM connections and scheduled rotations	Major incident
2025-09-10 15:42 UTC	Major incident: EU Region login API errors	Major incident
2025-06-24 15:27 UTC	Critical incident: Vault login errors - resolved	Major incident
2025-06-11 12:04 UTC	Critical incident: Login errors in the EU data center	Major incident
2025-03-06 18:23 UTC	Critical incident: Vault Login errors - resolved	Major incident
2025-02-24 04:48 UTC	Critical incident: Keeper vault login errors - resolved	Major incident

Full Keeper change timeline, with diffs →

Status incident history

Keeper status incidents per year

Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

Data table

Year	Incidents	Major/critical
2019	5	3
2020	18	0
2021	20	9
2022	16	8
2023	27	11
2024	9	6
2025	15	8
2026	8	4

Incidents per month, last 36 months

criticalmajorminornonemaintenanceunknown

By impact as reported by the vendor. Maintenance excluded.

Data table

Month	Impact	Incidents
2023-10	critical	1
2023-11	critical	1
2023-11	major	1
2023-11	minor	1
2023-12	critical	1
2023-12	major	1
2024-01	critical	1
2024-02	critical	1
2024-04	critical	1
2024-04	major	1
2024-05	major	1
2024-05	none	1
2024-06	minor	1
2024-06	none	1
2024-09	critical	1
2025-01	minor	1
2025-02	critical	1
2025-02	major	2
2025-03	critical	1
2025-03	minor	1
2025-03	none	1
2025-06	critical	2
2025-07	none	1
2025-08	none	1
2025-09	major	1
2025-10	major	1
2025-10	minor	1
2025-12	minor	1
2026-02	none	1
2026-03	major	2
2026-04	major	1
2026-06	minor	1
2026-07	major	1
2026-07	none	1
2026-09	minor	1

Silent edits

No silent edits or deletions detected for Keeper yet. We compare every 10-minute snapshot of each incident.

Pricing, trust and legal pages

Page snapshot history

One dot per archived version. Grey = first archived (baseline), orange = text changed.

Data table

Date	Page	Change
2026-10-17	Pricing	baseline
2026-10-17	Terms of service	baseline
2026-10-17	Privacy policy	baseline
2026-10-17	Trust / security	baseline

Page	URL	Versions	Last changed	Last fetched OK	History
Privacy policy	keepersecurity.com/privacy	1	2026-10-17	2026-10-17	none yet
Terms of service	keepersecurity.com/terms	1	2026-10-17	2026-10-17	none yet
Pricing	www.keepersecurity.com/pricing/business-and-enterprise.html	1	2026-10-17	2026-10-17	none yet
Trust / security	www.keepersecurity.com/security.html	1	2026-10-17	2026-10-17	none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 118 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)	Incident	Impact	Duration
2026-09-09 16:32 UTC	SMS 2FA issues with AWS aggregator	minor	3.2 h
2026-07-31 20:00 UTC	EU KeeperPAM router and gateway connections	none	-840 min
2026-07-08 18:51 UTC	Resolved: Keeper Gateway and KSM API errors	major	23 min
2026-06-19 15:05 UTC	Direct record sharing enforcement issue	minor	7.9 h
2026-04-01 01:40 UTC	API errors during maintenance operation	major	-1361 min
2026-03-23 17:07 UTC	Resolved: KeeperPAM Connection Errors in US Data Center	major	4.6 h
2026-03-16 18:25 UTC	Resolved: KeeperPAM Connection Errors in US Data Center	major	26 min
2026-02-19 05:30 UTC	US GovCloud Region - Login Errors Resolved	none	0 min
2025-12-02 22:48 UTC	EU data center login errors - Resolved	minor	2.0 h
2025-10-20 17:25 UTC	AWS outage affecting KeeperPAM connections and scheduled rotations	major	3.1 h
2025-10-20 09:20 UTC	Email delivery in US region due to AWS US-EAST outage	minor	6.0 h
2025-09-10 15:42 UTC	EU Region login API errors	major	7 min
2025-08-21 17:36 UTC	Resolved: Vault login API errors	none	0 min
2025-07-06 15:00 UTC	SSO login errors with strict SP cert matching	none	0 min
2025-06-24 15:27 UTC	Vault login errors - resolved	critical	34 min
2025-06-11 12:04 UTC	Login errors in the EU data center	critical	41 min
2025-03-13 19:17 UTC	File attachment download errors for new uploaded files	minor	2.0 h
2025-03-11 04:40 UTC	Vault login errors	none	-280 min
2025-03-06 18:23 UTC	Vault Login errors - resolved	critical	3 min
2025-02-24 04:48 UTC	Keeper vault login errors - resolved	critical	17 min
2025-02-24 03:54 UTC	Login errors in US region	major	34 min
2025-02-10 17:30 UTC	Login errors in US region	major	19 min
2025-01-13 22:15 UTC	T-mobile SMS delivery issues in US	minor	35 min
2024-09-24 13:43 UTC	Keeper API website load time and API errors in US region	critical	1.0 h
2024-06-17 19:51 UTC	KSM Java SDK Errors (affecting Connection Manager)	minor	2.9 h
2024-06-05 17:14 UTC	T-mobile SMS delivery of 2FA codes	none	3.6 h
2024-05-17 20:25 UTC	Okta SSO Logins	major	11 min
2024-05-15 22:00 UTC	Vault login errors	none	0 min
2024-04-15 10:05 UTC	Vault API errors	major	7 min
2024-04-11 12:55 UTC	Login errors - Resolved	critical	17 min
2024-02-06 02:44 UTC	Australia data center vault login errors	critical	3 min
2024-01-01 15:30 UTC	Vault login errors (Resolved)	critical	0 min
2023-12-19 00:03 UTC	Vault Login in GovCloud (US_GOV) Region	critical	12 min
2023-12-13 17:29 UTC	Duo Push in US region	major	50 min
2023-11-17 17:08 UTC	FIDO2 / Yubikey issues	major	23 min
2023-11-07 00:24 UTC	SCIM provisioning in Azure	minor	1.1 h
2023-11-06 09:15 UTC	Vault Login Errors	critical	9 min
2023-10-24 16:28 UTC	GovCloud Vault Login	critical	5 min
2023-09-28 19:26 UTC	SMS 2FA delivery in the US data center	minor	1.8 h
2023-09-19 17:37 UTC	Vault login issues in US	critical	6 min
2023-08-30 14:03 UTC	GovCloud Admin Console login with ARAM permissions	major	47 min
2023-08-23 13:05 UTC	Vault login issues in US resolved	minor	15 min
2023-08-21 22:16 UTC	Firefox extension update 16.6.2 - Resolved	minor	3 d
2023-08-16 18:24 UTC	Firefox browser extension issue with 16.6.0	minor	5 d
2023-08-12 16:34 UTC	Email validation error on web vault login screen	minor	1.7 h
2023-07-25 20:53 UTC	Login Errors - US Production	critical	4 min
2023-06-02 22:23 UTC	SMS delivery in US Data Center	minor	58 min
2023-05-24 16:51 UTC	KCM, iOS and Android updates pending	minor	3.6 h
2023-05-16 02:00 UTC	GovCloud SSO login 403 error - Resolved	major	0 min
2023-05-09 22:58 UTC	Vault login errors in US	critical	17 min
2023-05-04 16:06 UTC	Slow vault login in US data center	none	12 min
2023-04-04 00:25 UTC	Duo Push in the US data center	none	17 min
2023-04-03 16:11 UTC	Prompt for update on Browser Extension	major	0 min
2023-02-26 04:59 UTC	System maintenance in US Data Center	none	19 min
2023-02-19 04:30 UTC	Consumer vault logins (resolved)	none	0 min
2023-02-17 11:03 UTC	Duo push in EU data center (resolved)	none	0 min
2023-02-03 20:21 UTC	Vault login issues (resolved)	none	2.5 h
2023-01-30 06:21 UTC	Web Vault login in US (consumer accounts)	minor	4 min
2023-01-23 20:20 UTC	Push services performance in the US data center	minor	1.8 h
2022-11-25 17:57 UTC	SMS delivery issues to T-mobile network	none	3.2 h
2022-10-19 16:12 UTC	AT&T SMS delivery issues	minor	2.3 h
2022-08-16 14:36 UTC	Reminder: SSO Cloud Certificate Expiration Tomorrow	none	0 min
2022-08-09 20:20 UTC	SSO Login Issue	minor	36 min
2022-08-04 15:36 UTC	Vault login errors	major	6 min
2022-07-28 16:59 UTC	EU region latency	none	4.2 h
2022-07-13 12:56 UTC	Known issues with Chrome Extension v16.4.4	major	18 h
2022-06-01 12:41 UTC	GovCloud (US) Vault Login Errors	critical	39 min
2022-05-12 21:14 UTC	Backend API errors	minor	3.3 h
2022-03-30 02:13 UTC	SMS delivery in US	minor	50 min
2022-03-21 23:39 UTC	T-mobile SMS delivery	minor	18 min
2022-03-03 07:03 UTC	Consumer vault login errors	major	27 min
2022-03-03 04:30 UTC	Keeper website homepage	major	0 min
2022-03-03 03:35 UTC	Vault login in EU region	critical	5 min
2022-03-01 19:07 UTC	Vault and Console login in US Data Center	critical	19 min
2022-02-14 14:28 UTC	Vault errors in EU region	major	32 min
2021-12-20 10:28 UTC	Vault Login errors in EU	minor	24 min
2021-12-10 07:33 UTC	EU Vault Login - Intermittent 503 errors	critical	48 min
2021-12-07 16:36 UTC	AWS Outage - US-EAST Affected	major	6.7 h
2021-09-21 15:06 UTC	Email delivery issues in EU Data Center	minor	8.8 h
2021-09-16 10:02 UTC	File attachment downloads in EU Data Center	minor	4 min
2021-06-29 22:44 UTC	Increased API errors in US data center	major	0 min
2021-06-09 18:21 UTC	SMS 2FA to AT&T devices	major	3.0 h
2021-06-08 05:08 UTC	Vault login errors in US Region	critical	28 min
2021-05-11 13:24 UTC	Intermittent error when editing/creating new records	minor	42 min
2021-05-10 16:02 UTC	Vault Login issue (Cloud API)	critical	15 min
2021-05-04 12:33 UTC	Firefox browser extension issue for some users	major	2.4 h
2021-04-29 18:27 UTC	SMS delivery delay to US carriers	major	7.1 h
2021-04-21 18:00 UTC	SMS delivery in US Data Center	none	0 min
2021-03-31 17:17 UTC	File attachment upload/download issues resolved	none	0 min
2021-02-26 15:07 UTC	SMS Code Delivery in US (Verizon)	minor	19 min
2021-01-29 22:00 UTC	EU Vault API errors	none	0 min
2021-01-28 09:42 UTC	Vault Login in EU Data Center	critical	30 min
2021-01-25 15:47 UTC	Vault login issues	none	21 min
2021-01-19 17:05 UTC	Verizon SMS code delivery delays	none	3.4 h
2021-01-05 17:24 UTC	Clear cache if experiencing any login issues	none	0 min
2020-12-22 09:34 UTC	Vault Login in EU	none	2.3 h
2020-11-02 14:27 UTC	Vault loading speed in US region	minor	6 min
2020-10-11 17:23 UTC	Duo push and push notifications	none	1.2 h
2020-10-08 04:35 UTC	Browser Extension login events in ARAM	none	0 min
2020-10-05 13:51 UTC	Site loading issues resolved	none	0 min