Keeper: Direct record sharing enforcement issue
Affected components: Keeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)
Timeline of updates
- identified
We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.
- resolved
The issue was resolved at 12:30PM PST.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9d4f0a27bfc9cfe0…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Keeper, started 2026-06-19 15:05 UTC, resolved after 7.9 h, 2 update(s).
- Title
- Direct record sharing enforcement issue
- Vendor
- Keeper
- Date
- URL
- https://rewindex.com/company/keeper/incidents/dzt0mrng7xmd
Keeper profileRecent Keeper incidentsAll outages on June 19, 2026Keeper in June 2026MarkdownJSON