Keeper: Vault Login errors - resolved

Impact: criticalStatus: resolvedStarted 2025-03-06 18:23 UTCResolved 2025-03-06 18:25 UTC (3 min)3 updatesSource: stspg.io

Summary

Keeper reported a critical incident involving login errors affecting Keeper Admin Console (US) and Keeper Web Vault (US) in its US Data Center. It started at 2025-03-06 18:23 UTC and was resolved at 2025-03-06 18:25 UTC, lasting 2 min; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Keeper Admin Console (US)Keeper Infrastructure (US Data Center) - Keeper Admin Console (US)Keeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)

Timeline of updates

investigating2025-03-06 18:23 UTC
We are investigating login errors and our team is currently working on the issue.
investigating2025-03-06 18:24 UTC
We are continuing to investigate this issue.
resolved2025-03-06 18:25 UTC
The issue has been resolved

Rewindex changes for this incident

Critical incident: Vault Login errors - resolved 2025-03-06 18:23 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Keeper profile · Recent Keeper incidents · Markdown · JSON