Changes / Keeper / Vault Login errors - resolved

Keeper: Critical incident: Vault Login errors - resolved

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Vault Login errors - resolved
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-06 18:23 UTC
AddedResolved time#5
Before: not present
After: 2025-03-06 18:25 UTC
AddedAffected components#6
Before: not present
After: Keeper Admin Console (US), Keeper Infrastructure (US Data Center) - Keeper Admin Console (US), Keeper Infrastructure (US Data Center) - Keeper Web Vault (US), Keeper Web Vault (US)
AddedUpdateinvestigating#7
Before: not present
After: We are investigating login errors and our team is currently working on the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Vault Login errors - resolved (this change)Major incident

All Keeper changes → · Keeper profile · Markdown · JSON