# Keeper: Critical incident: Vault Login errors - resolved

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-03-06 18:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ljdrsljjbghr](https://stspg.io/ljdrsljjbghr)
- [Company: Keeper](https://rewindex.com/company/keeper.md)
- Versions: before (none: first archived) → after incident\_version:311/8g7lfyyr4qgf@a13cb9354f6c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Vault Login errors - resolved
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-03-06 18:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-03-06 18:25 UTC
```

**6. Added: Affected components**

```diff
+ Keeper Admin Console (US), Keeper Infrastructure (US Data Center) - Keeper Admin Console (US), Keeper Infrastructure (US Data Center) - Keeper Web Vault (US), Keeper Web Vault (US)
```

**7. Added: Update** (investigating) · 2025-03-06 18:23 UTC

```diff
+ We are investigating login errors and our team is currently working on the issue.
```

**8. Added: Update** (investigating) · 2025-03-06 18:24 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (resolved) · 2025-03-06 18:25 UTC

```diff
+ The issue has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-03-06 18:23 UTC | Critical incident: Vault Login errors - resolved (this change) | outage |

All Keeper changes: [timeline](https://rewindex.com/company/keeper/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i88b95115982371 · Markdown: https://rewindex.com/change/i88b95115982371.md · JSON: https://rewindex.com/api/v1/changes/i88b95115982371 · Generated 2026-10-18T00:39:16.409Z