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CompaniesKeeperIncidents

Keeper: T-mobile SMS delivery issues in US

MinorStatus: resolvedStarted Resolved (35 min)2 updatesstspg.io (opens in new tab)

Affected components: Keeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)

Timeline of updates

  1. investigating

    We are currently experiencing delivery issues with T-Mobile SMS 2FA messages. While AWS works to resolve the issue, SMS-based 2FA codes will be temporarily re-routed to email for affected users.

  2. resolved

    The SMS delivery issue with T-mobile has been resolved.

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Keeper, started 2025-01-13 22:15 UTC, resolved after 35 min, 2 update(s).

Title
T-mobile SMS delivery issues in US
Vendor
Keeper
Date
URL
https://rewindex.com/company/keeper/incidents/c5p6w16p893d

Keeper profileRecent Keeper incidentsAll outages on January 13, 2025Keeper in January 2025MarkdownJSON