Outages by dayJanuary 13, 2025

Outages on January 13, 2025

UTC day 2025-01-13 (Jan 13, 2025, 00:00 to Jan 13, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

12labelled major or critical

31vendors with a new incident

10still open from earlier days

By vendor label: Critical 1 · Major 11 · Minor 26 · No impact listed 5 · unknown 1 · 16 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	catalog.redhat.com - Catalog App outage	Critical	14:16	14:27 (11 min)	resolved
Gorgias	Signup is not working	Major	11:15	13:20 (2.1 h)	resolved
Hootsuite	LinkedIn authorization issues	Major	14:39	23:34 (8.9 h)	resolved
Mixpanel	Errors accessing Mixpanel.com and loading reports	Major	16:15	20:08 (3.9 h)	resolved
Contentful	Transactional emails not being sent	Major	16:54	17:44 (50 min)	resolved
JFrog	JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region	Major	18:34	20:15 (1.7 h)	resolved
Hootsuite	No posts returned in "Find a post to boost" tool for Facebook boost in Ads/Advertise section	Major	20:44	Jan 14, 2025, 01:23 (4.7 h)	resolved
Twilio	SMS / MMS Delivery Failures to Multiple Networks in the US and Canada for a Subset of Long Code and Toll free Numbers	Major	21:47	Jan 14, 2025, 00:53 (3.1 h)	resolved
Bandwidth	Toll Free SMS and MMS Incident	Major	22:30	Jan 14, 2025, 01:49 (3.3 h)	resolved
GitHub Copilot	Incident with Git Operations	Major	23:44	Jan 14, 2025, 00:28 (44 min)	resolved
GitHub	Incident with Git Operations	Major	23:44	Jan 14, 2025, 00:28 (44 min)	resolved
Render	Services relying on GitHub may fail to build	Major	23:58	Jan 14, 2025, 00:32 (34 min)	resolved
Twilio	SMS Delivery Delays to Telefonica Network in Mexico	Minor	00:38	01:38 (1.0 h)	resolved
Linode (Akamai)	Service Issue - Object Storage - US-ORD (Chicago)	Minor	01:21	03:47 (2.4 h)	resolved
Scaleway	[Network]-Elastic Metal leaf down on AMS1	Minor	07:23	Jan 21, 2025, 14:27 (8 d)	resolved
Chargebee	Avalara Service Degradation	Minor	08:12	08:18 (6 min)	resolved
Optimizely	DXP Management portal - Degraded performance and availability	Minor	08:51	13:09 (4.3 h)	resolved
Twilio	AT&T US API Errors Impacting Account Security Services	Minor	09:10	21:29 (12 h)	resolved
Twilio	Recordings Failing to be Created in IE1 Home Region	Minor	10:35	10:58 (23 min)	resolved
Snyk	Login Authentication Degradation	Minor	11:12	13:19 (2.1 h)	resolved
Unbounce	Page uploads/downloads are not working currently	Minor	12:24	13:15 (51 min)	resolved
Sinch	Delivery Issue - O2 UK	Minor	12:25	15:01 (2.6 h)	resolved
Vonage	United Kingdom SMS - Delivery Degradation towards United Kingdom O2 network	Minor	12:34	18:47 (6.2 h)	resolved
Twilio	SMS Delivery Delays to 02 Network in United Kingdom	Minor	13:17	18:13 (4.9 h)	resolved
Twilio	SMS Delivery Delays to TIM Network in Brazil	Minor	14:28	Jan 14, 2025, 05:05 (15 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Numbers From Multiple Coutries	Minor	15:08	19:55 (4.8 h)	resolved
Sinch	Delivery Issue Brazil - SurfTelecom	Minor	15:43	Jan 14, 2025, 08:21 (17 h)	resolved
CircleCI	M2-Pro Medium jobs delayed	Minor	16:43	20:18 (3.6 h)	resolved
Twilio	SMS Delivery Delays to Surf Telecom Network in Brazil	Minor	16:56	22:30 (5.6 h)	resolved
BigCommerce	Elevated Error Rates when retrieving Shipping Quotes	Minor	19:17	19:31 (14 min)	resolved
Twilio	AccSec US T-Mobile API Issue	Minor	19:59	Jan 31, 2025, 21:46 (18 d)	resolved
Pusher	Pusher dashboard inaccessible for logins with username/password	Minor	20:27	21:16 (50 min)	resolved
Sinch	DI SMS 365 and MMX 365(MM4) \| Operator Services \| Potential Delay in delivery of MT and DR Traffic \| TT#MNOC-57097	Minor	21:19	Jan 14, 2025, 02:50 (5.5 h)	resolved
Keeper	T-mobile SMS delivery issues in US	Minor	22:15	22:50 (35 min)	resolved
Plivo	Delivery failure on Outbound SMS and MMS towards phone numbers in the US	Minor	22:27	Jan 14, 2025, 01:15 (2.8 h)	resolved
Iterable	ingestion delays on c22	Minor	22:41	Jan 14, 2025, 01:03 (2.4 h)	resolved
Twilio	Conference Insights API Returns 5xx for Conferences in US2 Region	Minor	22:48	Jan 14, 2025, 16:52 (18 h)	resolved
Dialpad	Some customers may be experiencing issues with voicemail transcription	Minor	23:34	Jan 14, 2025, 01:41 (2.1 h)	resolved
Make	Slow webhook and web page response	No impact listed	13:15	Jan 14, 2025, 08:20 (19 h)	resolved
Cloudinary	Page Unavailable message when signing up for a new account	No impact listed	15:29	18:34 (3.1 h)	resolved
Linode (Akamai)	Service Issue - Object Storage in Madrid (ES-MAD)	No impact listed	17:44	Jan 14, 2025, 20:57 (27 h)	resolved
v0	GitHub webhook outage resulting in intermittent build failures	No impact listed	23:00	23:00 (0 min)	resolved
Vercel	GitHub webhook outage resulting in intermittent build failures	No impact listed	23:00	23:00 (0 min)	resolved
Descope	Detected high failure rate in authentication services	unknown	21:30	22:02 (33 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Puerto Rico - Inbound Traffic	Major	Jan 11, 2025, 12:34	Jan 14, 2025, 13:43 (3 d)	resolved
Grain	Application Instability	Minor	Jan 8, 2025, 04:45	Jan 15, 2025, 18:36 (8 d)	resolved
Scaleway	[Network]- public switch down in DC5, room 7 7, rack D43	Minor	Jan 9, 2025, 08:33	Jan 21, 2025, 14:25 (12 d)	resolved
Scaleway	[WEBHOSTING] Blacklist Microsoft	Minor	Jan 9, 2025, 16:05	Jan 24, 2025, 12:56 (15 d)	resolved
Optimizely	Performance issue on the Search & Navigation in US East	Minor	Jan 10, 2025, 14:55	12:15 (3 d)	resolved
Twilio	Unable to Receive OAuth Token From Stripe	Minor	Jan 10, 2025, 17:01	Jan 17, 2025, 01:25 (6 d)	resolved
Scaleway	[Observability] Ingestion issues on Cockpit	Minor	Jan 11, 2025, 18:45	Feb 12, 2025, 13:11 (32 d)	resolved
Twilio	SMS Delivery Delays And Failures to RighTel Network in Iran	Minor	Jan 12, 2025, 13:21	05:57 (17 h)	resolved
Twilio	SMS Delivery Delays and Failures to Etisalat Network in Egypt	Minor	Jan 12, 2025, 19:02	Jan 15, 2025, 07:54 (3 d)	resolved
Linode (Akamai)	Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)	No impact listed	Jan 10, 2025, 01:19	Jan 23, 2025, 20:31 (14 d)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	03:00	04:30 (1.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Campaign Provisioning Delays	Maintenance	05:00	13:00 (8.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	05:00	Jan 14, 2025, 18:00 (37 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US and Canada	Maintenance	05:15	13:00 (7.8 h)	resolved
Coralogix	[Scheduled] Alerting System - DB maintenance	Maintenance	07:29	07:29 (0 min)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	07:30	08:00 (30 min)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:30	10:30 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Scheduled Maintenance for Cloud Logs in GCP Brazil	Maintenance	11:00	12:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-SEA (Seattle)	Maintenance	12:00	14:00 (2.0 h)	resolved
Hootsuite	[Scheduled] Analytics - Planned maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE	Maintenance	16:00	Jan 14, 2025, 09:01 (17 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - AP-South (Singapore)	Maintenance	17:00	21:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - JP-OSA (Osaka)	Maintenance	20:00	22:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon	Maintenance	20:00	Jan 14, 2025, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Jan 14, 2025, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	21:00	23:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Gorgias, Hootsuite, Mixpanel, Contentful, JFrog, Twilio, Bandwidth, GitHub Copilot, GitHub, Render, Linode (Akamai).

Cite this

44 vendor-reported incidents started on 2025-01-13 (UTC) across 31 vendors, 12 labelled major or critical by the vendor.

Title: Outages on January 13, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-13 00:00 UTC
URL: https://rewindex.com/outages/2025-01-13

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