Companies / observability

Grafana Cloud

grafana.comStatus page: status.grafana.comNow: degraded performance since 2026-10-17
1,002incidents since 2017-09-11
362major or critical
66in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Tempo Write Failures in prod-us-central-0
Grafana Cloud reported a major incident causing intermittent Tempo write failures in GCP US Central - prod-us-central-0 ingestion due to Google Cloud Storage internal errors, affecting trace ingestion. It started at 2026-10-15 16:10 UTC and was resolved at 2026-10-15 21:53 UTC; the recorded duration was 5 h 42 min.
Major incident
Major incident: Elevated Errors Ingesting Metrics in AWS US East (VA)
Grafana Cloud reported a major metrics-ingestion incident in AWS US East (VA) - prod-us-east-3, causing failed or delayed writes and potentially affecting Frontend Observability and Synthetic Monitoring data. It started 2026-10-12 09:45 UTC and resolved 2026-10-12 16:42 UTC (6 h 56 min); Grafana isolated suspected contributing infrastructure and reported normal service restored.
Major incident
Critical incident: Grafana Access Issues
Grafana Cloud reported a critical platform access outage affecting AWS US East - prod-us-east-3 and Grafana - AWS US East - prod-us-east-3 from 2026-09-28 17:32 UTC to 2026-09-28 19:21 UTC, lasting 1 h 49 min. Grafana identified the issue and applied a mitigation before resolving it; no cause was stated.
Major incident
Major incident: IRM Access Issues for a Small Group of Users
Grafana Cloud reported a major IRM incident starting 2026-09-22 14:57 UTC, causing access issues and undelivered pages for a small group of users; most users were unaffected. A fix was rolled out progressively, and the incident was marked resolved at 2026-09-23 11:07 UTC after 20 h 10 min.
Major incident
Major incident: Degradation of Hosted Grafana in US Central Region
Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational.
Major incident
Major incident: High Latency in prod-ap-south-1
Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC.
Major incident
Major incident: Partial Logs Write Outage
Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service.
Major incident
Critical incident: Cloud Logs read path outage on eu-west-2
Grafana Cloud reported a critical Cloud Logs read outage in eu-west-2 on loki-prod-012, affecting Explore, dashboards and alert evaluation querying Logs. The recorded start was 2026-08-18 22:53 UTC and resolution 2026-08-18 22:00 UTC, while the vendor described impact between approximately 22h15 and 22h23 UTC; duration is unknown.
Major incident
Critical incident: K6 Test Outage
Grafana Cloud reported a critical K6 Test Outage starting 2026-08-13 15:25 UTC, lasting 1 h 22 min and resolved at 2026-08-13 16:47 UTC. Telemetry push APIs went down at 15:06 UTC, causing tests to lose metrics, logs, traces and browser screenshots; Grafana reported mitigation but did not state a root cause.
Major incident
Critical incident: Some Grafana Instances Unavailable
Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service.
Major incident

Full Grafana Cloud change timeline, with diffs →

Status incident history

Grafana Cloud status incidents per year
050100150200↑ incidents2017201820192020202120222023202420252026183425175794167160201229
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2017185
20183415
20192519
20201711
20215721
20229416
202316736
202416056
202520196
202622987
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10critical1
2023-10major2
2023-10minor14
2023-10none5
2023-11major4
2023-11minor2
2023-12major1
2023-12minor4
2023-12none2
2024-01critical1
2024-01major3
2024-01minor9
2024-01none4
2024-02critical1
2024-02major5
2024-02minor3
2024-02none5
2024-03major6
2024-03minor8
2024-03none5
2024-04major1
2024-04minor8
2024-04none4
2024-05critical1
2024-05major4
2024-05minor4
2024-05none2
2024-06critical1
2024-06major4
2024-06minor6
2024-06none3
2024-07critical1
2024-07major4
2024-07minor9
2024-07none2
2024-08major3
2024-08minor6
2024-08none1
2024-09critical1
2024-09major2
2024-09minor1
2024-09none4
2024-10major5
2024-10minor4
2024-10none3
2024-11critical5
2024-11major5
2024-11minor3
2024-11none2
2024-12major3
2024-12minor7
2024-12none1
2025-01critical2
2025-01major6
2025-01minor3
2025-01none4
2025-02critical2
2025-02major4
2025-02minor5
2025-02none1
2025-03critical2
2025-03major2
2025-03minor4
2025-03none3
2025-04major8
2025-04minor8
2025-04none4
2025-05critical1
2025-05major3
2025-05minor7
2025-05none2
2025-06critical1
2025-06major6
2025-06minor5
2025-06none6
2025-07critical5
2025-07major4
2025-07minor2
2025-07none4
2025-08critical1
2025-08major11
2025-08minor6
2025-08none4
2025-09critical2
2025-09major6
2025-09minor4
2025-09none3
2025-10critical1
2025-10major12
2025-10minor9
2025-10none4
2025-11critical2
2025-11major8
2025-11minor7
2025-11none4
2025-12critical1
2025-12major6
2025-12minor2
2025-12none4
2026-01major7
2026-01minor5
2026-01none8
2026-02critical3
2026-02major8
2026-02minor15
2026-02none4
2026-03critical4
2026-03major12
2026-03minor9
2026-03none6
2026-04critical1
2026-04major5
2026-04minor14
2026-04none3
2026-05critical1
2026-05major7
2026-05minor4
2026-06critical2
2026-06major11
2026-06minor8
2026-06none2
2026-07critical3
2026-07major13
2026-07minor19
2026-07none4
2026-08critical3
2026-08major1
2026-08minor8
2026-08none2
2026-09critical1
2026-09major3
2026-09minor14
2026-09none4
2026-10major2
2026-10minor8
2026-10none5

Silent edits

No silent edits or deletions detected for Grafana Cloud yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricinggrafana.com/pricing12026-10-172026-10-17none yet
Trust / securitygrafana.com/security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 1,002 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Metric reads and rule evaluations are degraded in mimir-prod-66minor4.8 h
Tempo Write Failures in prod-us-central-0major5.7 h
Tempo: High Latency in prod-eu-west-2minor2.4 h
Authentication errors in prod-us-west-0minor2.8 h
Errors when querying Prometheus datasourceminor51 min
Phone call notifications to numbers in Russia and Kazakhstan are blockedminorongoing
Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0none-877 min
Issues with Private Data Source Connect (PDC) in AWS US East (OH)none-4409 min
Elevated Errors Ingesting Metrics in AWS US East (VA)major7.0 h
Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Centralnone12 h
Grafana Cloud k6 – Brief metrics unavailabilitynone0 min
IRM Unable to Send SMS to Thailand Numbersminorongoing
Degraded data source queriesminor14 min
Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabianone5.8 h
Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlandsminor4.0 h
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)minor3.0 h
Grafana Access Issuescritical1.8 h
Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)none0 min
Cloud Provider Observability - Hosted Azure metrics issuesminor49 min
Kubernetes Observability Billing & Usage Incorrectminor17 h
IRM Access Issues for a Small Group of Usersmajor20 h
Mimir write request errorsnone-76 min
Elevated Latency Managing Cloud Provider Integrations in GCP US Centralminor-4865 min
Increased Execution Time for Browser Checks in Synthetic Monitoringminor1.3 h
Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)minor-979 min
CloudWatch request timeouts in prod-us-central-0none-64 min
Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)minor0 min
Investigating elevated database load in AWS Germanyminor2.4 h
Issues with Geomap Tilesminor4.6 h
High Latency in prod-us-east-2minor4.3 h
Degradation of Hosted Grafana in US Central Regionmajor3.6 h
US Central Region Instabilityminor6.3 h
Alert rule creation, deletion, and update degradation in prod-us-east-2minor2.9 h
Tempo and Mimir Read and Write Failuresminor2.7 h
High Latency in prod-ap-south-1major3.3 h
Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)none0 min
Investigating issues in US Central (prod-us-central-0, prod-us-central-5)minor4.9 h
Partial Logs Write Outagemajor1.5 h
Some Grafana UI features may be unavailable or reverting to legacy behaviourminor1.7 h
Elevated error rates affecting metrics writes in prod-us-central-0minor57 min
Mimir Writes Incident in prod-us-central-0none0 min
Incident Management unavailable in US Centralminor23 min
Cloud Logs read path outage on eu-west-2critical-53 min
K6 Test Outagecritical1.4 h
Metrics: Elevated Error Rates Reads/Writesminor0 min
Alerting expressions pipeline failing when recovery settingsminor0 min
Some Cloud Test Runs Terminatednone0 min
o11y requests too large for nods in the prod-eu-west-2 region.minor3 min
Some Grafana Instances Unavailablecritical6.3 h
Logs latency increase within prod-eu-west-3minor3.3 h
K6 - Cloud test-run issuesminor1.1 h
Partial Read Outage for Loki in prod-us-east-4none0 min
Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)minor1.4 h
PDC Authentication Issuesmajor2.9 h
Issues with Billing/Usage Dashboard Metrics and Panels.major2.0 h
IRM Performance Degradation in EU Regionminor2.9 h
Grafana Cloud non-billing usage metrics gaps in select regionsminor0 min
Partial OTLP Write Outage in prod-us-east-3major3 min
Write Outagecritical1.3 h
Errors creating new Slack integration for Grafana IRMmajor4.8 h
Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23none6.5 h
Metrics Write Path Errorsmajor2.5 h
Stacks using SCIM user provisioning are currently unable to log into Grafanamajor5.4 h
K6 - Cloud output test-runs are failing to fetch the script logsminor58 min
Cloud Log Exporter Unavailablemajor2.4 h
PDC Issuesmajor1.3 h
Grafana Cloud login issues for users with role of Noneminor19 h
Adaptive Metrics aggregation delay in eu-west-0 region.minor2.0 h
Partial Outage in prod-eu-west-2major1.2 h
Delayed Aggregated Metrics (prod-us-central-0)minor8.6 h
Some Reports of Grafana Not Loading.major2.9 h
Fleet Managment Interface 404'sminor0 min
Mimir Write Performance Degradationminor1.5 h
Mimir Partial Write Outagemajor1.9 h
Issue with Dashboard Views Being Registeredminor6 d
Network Degredation in prod-us-central-0major0 min
IRM Mobile App forcing some users to logoutminor3 d
Issue with Dashboard Views Being Registeredminor3 d
PDC Degraded performancecritical8.3 h
Delayed ingestion and recording rule evaluation failures for Mimir in prod-ap-south-1minor2.6 h
Loki read path in prod-eu-west-2 was downnone0 min
Loki Billing Data Lostminor0 min
Grafana rulers crash-looping on prometheusminor5.1 h
Cannot access dashboard set up as a home pageminor32 min
Delayed usage and billing datanone0 min
Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.major20 h
Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.minor0 min
Some Queries Failingminor3.4 h
Loki and Frontend Observability - Major Outage in prod-us-central-0 regioncritical1.9 h
Elevated Loki Query Bytes Reportingminor2.3 h
Confluent API Outagemajor1.8 h
Mimir read errors and high latency in prod-eu-west-0minor21 h
Rule evaluation error on cluster prod-gb-south-0minor2.6 h
K6 - Test run metrics processing is delayedminor37 h
Elevated Logs Query Usage — Unexpected Billing Impactnone0 min
Rule Evaluation Outage in prod-us-central-0major2.7 h
Issues with actions in the Grafana IRM mobile appmajor1.8 h
Potential Issues Loading Grafana for Users in Indiamajor6 d
Degraded k6 cloud UI performancecritical4.9 h
Frontend Observability - Suspected commit feature not working as expectedminor1.4 h