rewindex

CompaniesGrafana CloudIncidents

Grafana Cloud: DB issues in prod-sa-east-1

MajorStatus: investigatingeditedStarted Not resolved2 updatesstspg.io (opens in new tab)

Affected components: AWS Brazil - prod-sa-east-1: APISynthetic Monitoring - AWS Brazil - prod-sa-east-1: APIAWS Brazil - prod-sa-east-1Grafana - AWS Brazil - prod-sa-east-1AWS Brazil - prod-sa-east-1: Public ProbesSynthetic Monitoring - AWS Brazil - prod-sa-east-1: Public Probes

Timeline of updates

  1. investigating

    We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.

  2. investigating

    Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Grafana Cloud profileRecent Grafana Cloud incidentsMarkdownJSON