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Grafana Cloud: Partial Logs Write Outage

Impact: majorStatus: resolvedStarted Resolved (1.5 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS US East - prod-us-east-3Logs - AWS US East - prod-us-east-3

Timeline of updates

  1. identified

    We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.

  2. monitoring

    This incident also had impact on Frontend Observability for the same region. A fix has been deployed, and things have stablized. We will continue to monitor on our end.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON