# Grafana Cloud: Partial Logs Write Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-28 17:12 UTC · Resolved: 2026-08-28 18:42 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: AWS US East - prod-us-east-3, Logs - AWS US East - prod-us-east-3
- [Vendor status page: https://stspg.io/zc28d5qtcwdf](https://stspg.io/zc28d5qtcwdf)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Summary

Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-08-28 17:12 UTC: We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.
- **monitoring** 2026-08-28 17:55 UTC: This incident also had impact on Frontend Observability for the same region. A fix has been deployed, and things have stablized. We will continue to monitor on our end.
- **resolved** 2026-08-28 18:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-28 17:12 UTC: [Major incident: Partial Logs Write Outage](https://rewindex.com/change/i78bce405bdbb69.md)


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/chcdlmf9mhsn · Markdown: https://rewindex.com/company/grafana-cloud/incidents/chcdlmf9mhsn.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/chcdlmf9mhsn · Generated 2026-10-18T10:38:47.747Z