Changes / Grafana Cloud / Partial Logs Write Outage
Grafana Cloud: Major incident: Partial Logs Write Outage
Summary
Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Partial Logs Write Outage
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After: major
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After: resolved
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After: 2026-08-28 17:12 UTC
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After: 2026-08-28 18:42 UTC
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After: AWS US East - prod-us-east-3, Logs - AWS US East - prod-us-east-3
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After: We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.
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After: This incident also had impact on Frontend Observability for the same region.
A fix has been deployed, and things have stablized. We will continue to monitor on our end.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Partial Logs Write Outage (this change) Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service. | Major incident |
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