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Grafana Cloud: Mimir query unexpected response with status code 500

MinorStatus: resolvededitedStarted Resolved (8.5 h)6 updatesstatus.grafana.com (opens in new tab)

Affected components: AWS US East - prod-us-east-0: QueryingGCP US Central - prod-us-central-0: QueryingMetrics - AWS US East - prod-us-east-0: QueryingMetrics - GCP US Central - prod-us-central-0: Querying

Timeline of updates

  1. identified

    We’ve identified an issue querying older data, and are already seeing recovery

  2. identified

    We’ve identified an issue querying older data, and are already seeing recovery.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    Our mitigation remains in place and query behavior in AWS US East (OH) and GCP US Central continues to improve. Some customers may still see occasional, brief query errors in the meantime.

  5. monitoring

    Our mitigation remains in place and query behavior in AWS US East (OH) and GCP US Central continues to improve. Some customers may still see occasional, brief query errors in the meantime.

  6. resolved

    From approximately 03:20 UTC on 10 November, some Grafana Cloud Metrics customers in AWS US East (OH) and GCP US Central saw errors, or failed queries, when reading older data. Service has fully recovered and this incident is now resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-11-10 03:39 UTC, resolved after 8.5 h, 6 update(s); edited after publishing.

Title
Mimir query unexpected response with status code 500
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/f3cgznwspd0m

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