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CompaniesGrafana CloudIncidents

Grafana Cloud: Issues with Geomap Tiles

MinorStatus: resolvededitedStarted Resolved (4.6 h)2 updatesstspg.io (opens in new tab)

Affected components: Azure Netherlands - prod-eu-west-3Grafana - Azure Netherlands - prod-eu-west-3AWS India - prod-ap-south-1Grafana - AWS India - prod-ap-south-1GCP US East - prod-us-east-1Grafana - GCP US East - prod-us-east-1Federal Cloud - AWS US Gov WestGrafana - Federal Cloud - AWS US Gov WestGrafana - play.grafana.orgplay.grafana.orgGCP Singapore - prod-ap-southeast-0Grafana - GCP Singapore - prod-ap-southeast-0AWS Germany - prod-eu-west-2Grafana - AWS Germany - prod-eu-west-2AWS US West - prod-us-west-0Grafana - AWS US West - prod-us-west-0AWS Brazil - prod-sa-east-1Grafana - AWS Brazil - prod-sa-east-1AWS Ireland - prod-eu-west-6Grafana - AWS Ireland - prod-eu-west-6GCP India - prod-ap-south-0Grafana - GCP India - prod-ap-south-0GCP Belgium - prod-eu-west-0Grafana - GCP Belgium - prod-eu-west-0GCP Saudi Arabia - prod-me-central-0Grafana - GCP Saudi Arabia - prod-me-central-0Azure US Central - us-central2Grafana - Azure US Central - us-central2AWS Switzerland - prod-eu-central-0Grafana - AWS Switzerland - prod-eu-central-0AWS US East (OH) - prod-us-east-0Grafana - AWS US East - prod-us-east-0AWS UAE - prod-me-central-1Grafana - AWS UAE - prod-me-central-1AWS US East (VA) - prod-us-east-3Grafana - AWS US East - prod-us-east-3GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-4GCP Brazil - prod-sa-east-0Grafana - GCP Brazil - prod-sa-east-0AWS UK - prod-gb-south-1Grafana - AWS UK - prod-gb-south-1GCP US Central - prod-us-central-3Grafana - GCP US Central - prod-us-central-3AWS Japan - prod-ap-northeast-0Grafana - AWS Japan - prod-ap-northeast-0GCP US Central - prod-us-central-0Grafana - GCP US Central - prod-us-central-0GCP Australia - prod-au-southeast-0Grafana - GCP Australia - prod-au-southeast-0AWS US East (OH) - prod-us-east-2Grafana - AWS US East - prod-us-east-2AWS Sweden - prod-eu-north-0Grafana - AWS Sweden - prod-eu-north-0AWS Australia - prod-au-southeast-1Grafana - AWS Australia - prod-au-southeast-1AWS Germany - prod-eu-west-4Grafana - AWS Germany - prod-eu-west-4AWS Australia - prod-au-southeast-2Grafana - AWS Australia - prod-ap-southeast-2AWS Singapore - prod-ap-southeast-1Grafana - AWS Singapore - prod-ap-southeast-1GCP UK - prod-gb-south-0Grafana - GCP UK - prod-gb-south-0AWS Canada - prod-ca-east-0Grafana - AWS Canada - prod-ca-east-0

Timeline of updates

  1. identified

    Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix.

    As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.

    Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark (opens in new tab) This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.

  2. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-09-08 18:05 UTC, resolved after 4.6 h, 2 update(s); edited after publishing.

Title
Issues with Geomap Tiles
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb

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