# Grafana Cloud: Issues with Geomap Tiles

> Grafana Cloud status incident “Issues with Geomap Tiles” on 2026-09-08: impact minor (vendor’s label), 4.6 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb
Last updated: 2026-10-20T16:33:05Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-09-08 18:05 UTC · Resolved: 2026-09-08 22:41 UTC · Duration: 4.6 h
- Updates: 2 · Affected components: Azure Netherlands - prod-eu-west-3, Grafana - Azure Netherlands - prod-eu-west-3, AWS India - prod-ap-south-1, Grafana - AWS India - prod-ap-south-1, GCP US East - prod-us-east-1, Grafana - GCP US East - prod-us-east-1, Federal Cloud - AWS US Gov West, Grafana - Federal Cloud - AWS US Gov West, Grafana - play.grafana.org, play.grafana.org, GCP Singapore - prod-ap-southeast-0, Grafana - GCP Singapore - prod-ap-southeast-0, AWS Germany - prod-eu-west-2, Grafana - AWS Germany - prod-eu-west-2, AWS US West - prod-us-west-0, Grafana - AWS US West - prod-us-west-0, AWS Brazil - prod-sa-east-1, Grafana - AWS Brazil - prod-sa-east-1, AWS Ireland - prod-eu-west-6, Grafana - AWS Ireland - prod-eu-west-6, GCP India - prod-ap-south-0, Grafana - GCP India - prod-ap-south-0, GCP Belgium - prod-eu-west-0, Grafana - GCP Belgium - prod-eu-west-0, GCP Saudi Arabia - prod-me-central-0, Grafana - GCP Saudi Arabia - prod-me-central-0, Azure US Central - us-central2, Grafana - Azure US Central - us-central2, AWS Switzerland - prod-eu-central-0, Grafana - AWS Switzerland - prod-eu-central-0, AWS US East (OH) - prod-us-east-0, Grafana - AWS US East - prod-us-east-0, AWS UAE - prod-me-central-1, Grafana - AWS UAE - prod-me-central-1, AWS US East (VA) - prod-us-east-3, Grafana - AWS US East - prod-us-east-3, GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-4, GCP Brazil - prod-sa-east-0, Grafana - GCP Brazil - prod-sa-east-0, AWS UK - prod-gb-south-1, Grafana - AWS UK - prod-gb-south-1, GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-3, AWS Japan - prod-ap-northeast-0, Grafana - AWS Japan - prod-ap-northeast-0, GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-0, GCP Australia - prod-au-southeast-0, Grafana - GCP Australia - prod-au-southeast-0, AWS US East (OH) - prod-us-east-2, Grafana - AWS US East - prod-us-east-2, AWS Sweden - prod-eu-north-0, Grafana - AWS Sweden - prod-eu-north-0, AWS Australia - prod-au-southeast-1, Grafana - AWS Australia - prod-au-southeast-1, AWS Germany - prod-eu-west-4, Grafana - AWS Germany - prod-eu-west-4, AWS Australia - prod-au-southeast-2, Grafana - AWS Australia - prod-ap-southeast-2, AWS Singapore - prod-ap-southeast-1, Grafana - AWS Singapore - prod-ap-southeast-1, GCP UK - prod-gb-south-0, Grafana - GCP UK - prod-gb-south-0, AWS Canada - prod-ca-east-0, Grafana - AWS Canada - prod-ca-east-0
- [Vendor status page: https://stspg.io/lr44wpz3m0tz](https://stspg.io/lr44wpz3m0tz)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **identified** 2026-09-08 18:05 UTC: Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix. As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately. Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.
- **resolved** 2026-09-08 22:41 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 14:33 UTC: [Incident updated: Issues with Geomap Tiles](https://rewindex.com/change/r34744f5ee204a0.md)
- 2026-10-20 16:33 UTC: [Incident updated: Issues with Geomap Tiles](https://rewindex.com/change/r987f170f5ab1c8.md)

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-09-08 18:05 UTC, resolved after 4.6 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb
- Citation: Grafana Cloud, “Issues with Geomap Tiles” (2026-09-08 18:05 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Issues with Geomap Tiles (2026-09-08)](https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb · Markdown: https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/nm6vck9btxjb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:31.487Z