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Grafana Cloud: Cloud Logs read path outage on eu-west-2
Grafana Cloud reported a critical Cloud Logs read outage in eu-west-2 on loki-prod-012, affecting Explore, dashboards and alert evaluation querying Logs. The recorded start was 2026-08-18 22:53 UTC and resolution 2026-08-18 22:00 UTC, while the vendor described impact between approximately 22h15 and 22h23 UTC; duration is unknown.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- resolved
We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.
Rewindex changes for this incident
- Critical incident: Cloud Logs read path outage on eu-west-2 2026-08-18 22:53 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON