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Grafana Cloud: Some Grafana Instances Unavailable

Impact: criticalStatus: resolvedStarted Resolved (6.3 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-4GCP US Central - prod-us-central-3Grafana - GCP US Central - prod-us-central-3GCP US Central - prod-us-central-0Grafana - GCP US Central - prod-us-central-0

Timeline of updates

  1. investigating

    We are currently investigating an issue that causing some Grafana deployments in prod-us-central-0 and prod-us-central-3 to become unavailable.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We have identified the cause: our cloud provider has exhausted compute capacity in the affected region. We are working directly with them and are moving affected workloads to alternative capacity to restore service.

  4. monitoring

    We have rolled out a change to the affected regions to restore services.

  5. resolved

    We are observing a continued period of stability and at this point, we are marking the incident resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON