Changes / Grafana Cloud / Some Grafana Instances Unavailable

Grafana Cloud: Critical incident: Some Grafana Instances Unavailable

Summary

Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Some Grafana Instances Unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-04 19:11 UTC
AddedResolved time#5
Before: not present
After: 2026-08-05 01:32 UTC
AddedAffected components#6
Before: not present
After: GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-4
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue that causing some Grafana deployments in prod-us-central-0 and prod-us-central-3 to become unavailable.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We have identified the cause: our cloud provider has exhausted compute capacity in the affected region. We are working directly with them and are moving affected workloads to alternative capacity to restore service.
AddedUpdatemonitoring#10
Before: not present
After: We have rolled out a change to the affected regions to restore services.
AddedUpdateresolved#11
Before: not present
After: We are observing a continued period of stability and at this point, we are marking the incident resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Some Grafana Instances Unavailable (this change)
Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service.
Major incident

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