# Grafana Cloud: Some Grafana Instances Unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-04 19:11 UTC · Resolved: 2026-08-05 01:32 UTC · Duration: 6.3 h
- Updates: 5 · Affected components: GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-0
- [Vendor status page: https://stspg.io/4jyq27wvr4kk](https://stspg.io/4jyq27wvr4kk)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Summary

Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-04 19:11 UTC: We are currently investigating an issue that causing some Grafana deployments in prod-us-central-0 and prod-us-central-3 to become unavailable.
- **investigating** 2026-08-04 20:12 UTC: We are continuing to investigate this issue.
- **investigating** 2026-08-04 22:58 UTC: We have identified the cause: our cloud provider has exhausted compute capacity in the affected region. We are working directly with them and are moving affected workloads to alternative capacity to restore service.
- **monitoring** 2026-08-05 00:54 UTC: We have rolled out a change to the affected regions to restore services.
- **resolved** 2026-08-05 01:32 UTC: We are observing a continued period of stability and at this point, we are marking the incident resolved.

## Rewindex changes for this incident

- 2026-08-04 19:11 UTC: [Critical incident: Some Grafana Instances Unavailable](https://rewindex.com/change/idafc3c10df7faa.md)


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/1bswvkrhnmls · Markdown: https://rewindex.com/company/grafana-cloud/incidents/1bswvkrhnmls.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/1bswvkrhnmls · Generated 2026-10-18T09:41:40.927Z