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Grafana Cloud: Degradation of Hosted Grafana in US Central Region

Impact: majorStatus: resolvedStarted Resolved (3.6 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-4GCP US Central - prod-us-central-3Grafana - GCP US Central - prod-us-central-3GCP US Central - prod-us-central-0Grafana - GCP US Central - prod-us-central-0

Timeline of updates

  1. identified

    We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.

  2. monitoring

    We are currently observing minimal impact and continuing to monitor the situation.

  3. resolved

    The US Central region is now fully operational and this incident is now resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON