Changes / Grafana Cloud / Degradation of Hosted Grafana in US Central Region
Grafana Cloud: Major incident: Degradation of Hosted Grafana in US Central Region
Summary
Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Incident page: full timeline of updates →
What changed
Before: not present
After: Degradation of Hosted Grafana in US Central Region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-04 17:03 UTC
Before: not present
After: 2026-09-04 20:42 UTC
Before: not present
After: GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-4
Before: not present
After: We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.
Before: not present
After: We are currently observing minimal impact and continuing to monitor the situation.
Before: not present
After: The US Central region is now fully operational and this incident is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When | Change | Kind |
|---|---|---|
| Major incident: Degradation of Hosted Grafana in US Central Region (this change) Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational. | Major incident |
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