# Grafana Cloud: Degradation of Hosted Grafana in US Central Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-04 17:03 UTC · Resolved: 2026-09-04 20:42 UTC · Duration: 3.6 h
- Updates: 3 · Affected components: GCP US Central - prod-us-central-4, Grafana - GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-3, Grafana - GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-0, Grafana - GCP US Central - prod-us-central-0
- [Vendor status page: https://stspg.io/7n6x5qw9x9d5](https://stspg.io/7n6x5qw9x9d5)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Summary

Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-04 17:03 UTC: We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.
- **monitoring** 2026-09-04 18:24 UTC: We are currently observing minimal impact and continuing to monitor the situation.
- **resolved** 2026-09-04 20:42 UTC: The US Central region is now fully operational and this incident is now resolved.

## Rewindex changes for this incident

- 2026-09-04 17:03 UTC: [Major incident: Degradation of Hosted Grafana in US Central Region](https://rewindex.com/change/i07dc97661408b3.md)


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/w1c8md3mnthx · Markdown: https://rewindex.com/company/grafana-cloud/incidents/w1c8md3mnthx.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/w1c8md3mnthx · Generated 2026-10-18T10:32:09.771Z