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Grafana Cloud: Investigating elevated database load in AWS Germany

Impact: minorStatus: resolvedStarted Resolved (2.4 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: AWS Germany - prod-eu-west-4Grafana - AWS Germany - prod-eu-west-4

Timeline of updates

  1. investigating

    We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.

  2. monitoring

    A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON