Companies/Grafana Cloud/Incidents

Grafana Cloud: Degraded data source queries

Affected components: AWS Germany - prod-eu-west-2Grafana - AWS Germany - prod-eu-west-2GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-4GCP Australia - prod-au-southeast-0Grafana - GCP Australia - prod-au-southeast-0AWS US East - prod-us-east-2Grafana - AWS US East - prod-us-east-2AWS Germany - prod-eu-west-4Grafana - AWS Germany - prod-eu-west-4

Timeline of updates

1. investigating2026-10-04 18:20 UTC

   We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.

2. resolved2026-10-04 18:33 UTC

   Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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