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Grafana Cloud: Kubernetes Observability Billing & Usage Incorrect

Affected components: Cost Management and Billing

Timeline of updates

1. investigating2026-09-22 21:27 UTC

   Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.

2. monitoring2026-09-22 23:10 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-09-23 14:06 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON