# Grafana Cloud: Kubernetes Observability Billing & Usage Incorrect

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-22 21:27 UTC · Resolved: 2026-09-23 14:06 UTC · Duration: 17 h
- Updates: 3 · Affected components: Cost Management and Billing
- [Vendor status page: https://stspg.io/4ntjl2yr75n4](https://stspg.io/4ntjl2yr75n4)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **investigating** 2026-09-22 21:27 UTC: Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
- **monitoring** 2026-09-22 23:10 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-23 14:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/gjqvmydq1d56 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/gjqvmydq1d56.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/gjqvmydq1d56 · Generated 2026-10-18T11:46:10.071Z