Companies/Grafana Cloud/Incidents

Grafana Cloud: Errors when querying Prometheus datasource

Affected components: GCP US Central - prod-us-central-4Grafana - GCP US Central - prod-us-central-4

Timeline of updates

1. investigating2026-10-13 19:55 UTC

   A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources. We are investigating and will provide an update soon.

2. investigating2026-10-13 20:01 UTC

   We are continuing to investigate this issue.

3. monitoring2026-10-13 20:29 UTC

   We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

4. resolved2026-10-13 20:46 UTC

   This incident has been resolved. Thank you for your patience.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Grafana Cloud profileRecent Grafana Cloud incidentsMarkdownJSON