Companies / Grafana Cloud / incidents

Grafana Cloud: Tempo: High Latency in prod-eu-west-2

Impact: minorStatus: resolvedStarted Resolved (2.4 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: AWS Germany - prod-eu-west-2: IngestionTraces - AWS Germany - prod-eu-west-2: Ingestion

Timeline of updates

  1. identified

    We observed some spikes in latency starting at approximately 12:50 UTC. We are working on a resolution. Next update by 15:30 UTC

  2. identified

    We are continuing to work on a fix for this issue. Next update by 16:30 UTC

  3. identified

    Things are starting to stabilize as we continue to work on a mitigation.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON