# Grafana Cloud

- Domain: grafana.com · Category: observability
- Status page: https://status.grafana.com (polled every 10 minutes; now degraded\_performance)
- Incidents archived: 1,002 (362 major/critical, 440 maintenances), history since 2017-09-11
- Last 90 days: 65 incidents; open now: 2
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2017 | 18 | 5 | 9 | 1.3 h |
| 2018 | 34 | 15 | 47 | 1.3 h |
| 2019 | 25 | 19 | 53 | 3.0 h |
| 2020 | 17 | 11 | 9 | 2.1 h |
| 2021 | 57 | 21 | 34 | 1.5 h |
| 2022 | 94 | 16 | 17 | 2.0 h |
| 2023 | 167 | 36 | 43 | 2.6 h |
| 2024 | 160 | 56 | 56 | 2.6 h |
| 2025 | 201 | 96 | 34 | 2.3 h |
| 2026 | 229 | 87 | 138 | 2.9 h |

## Pricing

Per seat, from $20 per seat / month, billing not stated; 14 plan(s) (Free plan, Usage-based). Extracted from the pricing page captured 2026-10-17: [plans and prices](https://rewindex.com/company/grafana-cloud/pricing.md)

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-15 16:10 UTC | [Major incident: Tempo Write Failures in prod-us-central-0](https://rewindex.com/change/ifa6a8c100a26d8.md) | Grafana Cloud reported a major incident causing intermittent Tempo write failures in GCP US Central - prod-us-central-0 ingestion due to Google Cloud Storage internal errors, affecting trace ingestion. It started at 2026-10-15 16:10 UTC and was resolved at 2026-10-15 21:53 UTC; the recorded duration was 5 h 42 min. |
| 2026-10-12 09:45 UTC | [Major incident: Elevated Errors Ingesting Metrics in AWS US East (VA)](https://rewindex.com/change/i422efd3863a942.md) | Grafana Cloud reported a major metrics-ingestion incident in AWS US East (VA) - prod-us-east-3, causing failed or delayed writes and potentially affecting Frontend Observability and Synthetic Monitoring data. It started 2026-10-12 09:45 UTC and resolved 2026-10-12 16:42 UTC (6 h 56 min); Grafana isolated suspected contributing infrastructure and reported normal service restored. |
| 2026-09-28 17:32 UTC | [Critical incident: Grafana Access Issues](https://rewindex.com/change/i06448b029ecbe4.md) | Grafana Cloud reported a critical platform access outage affecting AWS US East - prod-us-east-3 and Grafana - AWS US East - prod-us-east-3 from 2026-09-28 17:32 UTC to 2026-09-28 19:21 UTC, lasting 1 h 49 min. Grafana identified the issue and applied a mitigation before resolving it; no cause was stated. |
| 2026-09-22 14:57 UTC | [Major incident: IRM Access Issues for a Small Group of Users](https://rewindex.com/change/i86cab2aa6f7ff1.md) | Grafana Cloud reported a major IRM incident starting 2026-09-22 14:57 UTC, causing access issues and undelivered pages for a small group of users; most users were unaffected. A fix was rolled out progressively, and the incident was marked resolved at 2026-09-23 11:07 UTC after 20 h 10 min. |
| 2026-09-04 17:03 UTC | [Major incident: Degradation of Hosted Grafana in US Central Region](https://rewindex.com/change/i07dc97661408b3.md) | Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational. |
| 2026-09-03 09:32 UTC | [Major incident: High Latency in prod-ap-south-1](https://rewindex.com/change/i8be306aeedb714.md) | Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC. |
| 2026-08-28 17:12 UTC | [Major incident: Partial Logs Write Outage](https://rewindex.com/change/i78bce405bdbb69.md) | Grafana Cloud reported a major partial Logs write outage in AWS US East - prod-us-east-3, also affecting Frontend Observability in that region. It started at 2026-08-28 17:12 UTC and was resolved at 2026-08-28 18:42 UTC, lasting 1 h 29 min. Grafana reported deploying a fix and stabilizing service. |
| 2026-08-18 22:53 UTC | [Critical incident: Cloud Logs read path outage on eu-west-2](https://rewindex.com/change/i3d6fcef7c82375.md) | Grafana Cloud reported a critical Cloud Logs read outage in eu-west-2 on loki-prod-012, affecting Explore, dashboards and alert evaluation querying Logs. The recorded start was 2026-08-18 22:53 UTC and resolution 2026-08-18 22:00 UTC, while the vendor described impact between approximately 22h15 and 22h23 UTC; duration is unknown. |
| 2026-08-13 15:25 UTC | [Critical incident: K6 Test Outage](https://rewindex.com/change/id74fd89afaa2b5.md) | Grafana Cloud reported a critical K6 Test Outage starting 2026-08-13 15:25 UTC, lasting 1 h 22 min and resolved at 2026-08-13 16:47 UTC. Telemetry push APIs went down at 15:06 UTC, causing tests to lose metrics, logs, traces and browser screenshots; Grafana reported mitigation but did not state a root cause. |
| 2026-08-04 19:11 UTC | [Critical incident: Some Grafana Instances Unavailable](https://rewindex.com/change/idafc3c10df7faa.md) | Some Grafana instances in GCP US Central (prod-us-central-0, prod-us-central-3, prod-us-central-4) were unavailable during a critical incident from 2026-08-04 19:11 UTC to 2026-08-05 01:32 UTC (6 h 20 min). Grafana reported cloud-provider compute capacity exhaustion, moved affected workloads to alternative capacity, and rolled out a change to restore service. |

Full timeline: [Grafana Cloud changes](https://rewindex.com/company/grafana-cloud/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://grafana.com/pricing](https://grafana.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://grafana.com/security](https://grafana.com/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-16 21:05 UTC | [Metric reads and rule evaluations are degraded in mimir-prod-66](https://rewindex.com/company/grafana-cloud/incidents/pw8kpyjrznp3.md) | minor | 4.8 h |  |
| 2026-10-15 16:10 UTC | [Tempo Write Failures in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/ktd658zvsw36.md) | major | 5.7 h |  |
| 2026-10-15 14:35 UTC | [Tempo: High Latency in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/r2qy9bfwfqy9.md) | minor | 2.4 h |  |
| 2026-10-14 12:57 UTC | [Authentication errors in prod-us-west-0](https://rewindex.com/company/grafana-cloud/incidents/wxxw35jkm52b.md) | minor | 2.8 h |  |
| 2026-10-13 19:55 UTC | [Errors when querying Prometheus datasource](https://rewindex.com/company/grafana-cloud/incidents/npdd5p4wt0qh.md) | minor | 51 min |  |
| 2026-10-13 09:23 UTC | [Phone call notifications to numbers in Russia and Kazakhstan are blocked](https://rewindex.com/company/grafana-cloud/incidents/fj19hw3kzfry.md) | minor | ongoing |  |
| 2026-10-12 16:07 UTC | [Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0](https://rewindex.com/company/grafana-cloud/incidents/wsv6lbbbcq09.md) | none | -877 min |  |
| 2026-10-12 09:58 UTC | [Issues with Private Data Source Connect (PDC) in AWS US East (OH)](https://rewindex.com/company/grafana-cloud/incidents/v4p2zm420trb.md) | none | -4409 min |  |
| 2026-10-12 09:45 UTC | [Elevated Errors Ingesting Metrics in AWS US East (VA)](https://rewindex.com/company/grafana-cloud/incidents/c5zm69crkl0t.md) | major | 7.0 h |  |
| 2026-10-08 13:06 UTC | [Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central](https://rewindex.com/company/grafana-cloud/incidents/91ct2lc9xfmn.md) | none | 12 h |  |
| 2026-10-07 08:40 UTC | [Grafana Cloud k6 – Brief metrics unavailability](https://rewindex.com/company/grafana-cloud/incidents/1t50vxwq2q11.md) | none | 0 min |  |
| 2026-10-05 16:17 UTC | [IRM Unable to Send SMS to Thailand Numbers](https://rewindex.com/company/grafana-cloud/incidents/6x77ccl9shpy.md) | minor | ongoing |  |
| 2026-10-04 18:20 UTC | [Degraded data source queries](https://rewindex.com/company/grafana-cloud/incidents/9tzsfy13vrfj.md) | minor | 14 min |  |
| 2026-10-03 13:53 UTC | [Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia](https://rewindex.com/company/grafana-cloud/incidents/1hsrzg6rs2bb.md) | none | 5.8 h |  |
| 2026-10-02 10:03 UTC | [Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands](https://rewindex.com/company/grafana-cloud/incidents/9kg64q3pygpx.md) | minor | 4.0 h |  |
| 2026-09-30 12:40 UTC | [Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)](https://rewindex.com/company/grafana-cloud/incidents/pypb5l7bbsn6.md) | minor | 3.0 h |  |
| 2026-09-28 17:32 UTC | [Grafana Access Issues](https://rewindex.com/company/grafana-cloud/incidents/2grcbfvdxsf7.md) | critical | 1.8 h |  |
| 2026-09-28 12:02 UTC | [Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)](https://rewindex.com/company/grafana-cloud/incidents/zz75y4xkqrk1.md) | none | 0 min |  |
| 2026-09-26 02:11 UTC | [Cloud Provider Observability - Hosted Azure metrics issues](https://rewindex.com/company/grafana-cloud/incidents/bdf4jlb79sp7.md) | minor | 49 min |  |
| 2026-09-22 21:27 UTC | [Kubernetes Observability Billing & Usage Incorrect](https://rewindex.com/company/grafana-cloud/incidents/gjqvmydq1d56.md) | minor | 17 h |  |
| 2026-09-22 14:57 UTC | [IRM Access Issues for a Small Group of Users](https://rewindex.com/company/grafana-cloud/incidents/vc8dbf0jf1ds.md) | major | 20 h |  |
| 2026-09-21 19:16 UTC | [Mimir write request errors](https://rewindex.com/company/grafana-cloud/incidents/gtdjr6zl1jp0.md) | none | -76 min |  |
| 2026-09-17 12:34 UTC | [Elevated Latency Managing Cloud Provider Integrations in GCP US Central](https://rewindex.com/company/grafana-cloud/incidents/33y25k7rvqz7.md) | minor | -4865 min |  |
| 2026-09-15 10:00 UTC | [Increased Execution Time for Browser Checks in Synthetic Monitoring](https://rewindex.com/company/grafana-cloud/incidents/7pq12nvfybqf.md) | minor | 1.3 h |  |
| 2026-09-15 07:49 UTC | [Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)](https://rewindex.com/company/grafana-cloud/incidents/jjyvkl193v79.md) | minor | -979 min |  |
| 2026-09-14 13:04 UTC | [CloudWatch request timeouts in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/jg705wgvd4bc.md) | none | -64 min |  |
| 2026-09-12 23:00 UTC | [Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)](https://rewindex.com/company/grafana-cloud/incidents/n1b3mc363979.md) | minor | 0 min |  |
| 2026-09-09 11:27 UTC | [Investigating elevated database load in AWS Germany](https://rewindex.com/company/grafana-cloud/incidents/25953qg7xkdj.md) | minor | 2.4 h |  |
| 2026-09-08 18:05 UTC | [Issues with Geomap Tiles](https://rewindex.com/company/grafana-cloud/incidents/nm6vck9btxjb.md) | minor | 4.6 h |  |
| 2026-09-08 16:14 UTC | [High Latency in prod-us-east-2](https://rewindex.com/company/grafana-cloud/incidents/20y0bl1tryqv.md) | minor | 4.3 h |  |
| 2026-09-04 17:03 UTC | [Degradation of Hosted Grafana in US Central Region](https://rewindex.com/company/grafana-cloud/incidents/w1c8md3mnthx.md) | major | 3.6 h |  |
| 2026-09-04 16:45 UTC | [US Central Region Instability](https://rewindex.com/company/grafana-cloud/incidents/k5c91vq67f8f.md) | minor | 6.3 h |  |
| 2026-09-04 13:36 UTC | [Alert rule creation, deletion, and update degradation in prod-us-east-2](https://rewindex.com/company/grafana-cloud/incidents/5847d1tvtkdd.md) | minor | 2.9 h |  |
| 2026-09-03 22:13 UTC | [Tempo and Mimir Read and Write Failures](https://rewindex.com/company/grafana-cloud/incidents/lv9wsn3ksb79.md) | minor | 2.7 h |  |
| 2026-09-03 09:32 UTC | [High Latency in prod-ap-south-1](https://rewindex.com/company/grafana-cloud/incidents/mdbl0xl76v3q.md) | major | 3.3 h |  |
| 2026-09-02 14:14 UTC | [Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)](https://rewindex.com/company/grafana-cloud/incidents/486pg31dzsl1.md) | none | 0 min |  |
| 2026-09-01 15:25 UTC | [Investigating issues in US Central (prod-us-central-0, prod-us-central-5)](https://rewindex.com/company/grafana-cloud/incidents/328b9jvhlwwf.md) | minor | 4.9 h |  |
| 2026-08-28 17:12 UTC | [Partial Logs Write Outage](https://rewindex.com/company/grafana-cloud/incidents/chcdlmf9mhsn.md) | major | 1.5 h |  |
| 2026-08-28 00:58 UTC | [Some Grafana UI features may be unavailable or reverting to legacy behaviour](https://rewindex.com/company/grafana-cloud/incidents/yrc30bc0vv19.md) | minor | 1.7 h |  |
| 2026-08-27 12:09 UTC | [Elevated error rates affecting metrics writes in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/00mmc70d8hj7.md) | minor | 57 min |  |
| 2026-08-27 01:54 UTC | [Mimir Writes Incident in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/88dr951wbg3q.md) | none | 0 min |  |
| 2026-08-25 10:39 UTC | [Incident Management unavailable in US Central](https://rewindex.com/company/grafana-cloud/incidents/hcmjsz6z2y4s.md) | minor | 23 min |  |
| 2026-08-18 22:53 UTC | [Cloud Logs read path outage on eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/j0h67pnrf9cj.md) | critical | -53 min |  |
| 2026-08-13 15:25 UTC | [K6 Test Outage](https://rewindex.com/company/grafana-cloud/incidents/p34f3c0hfmyw.md) | critical | 1.4 h |  |
| 2026-08-10 13:30 UTC | [Metrics: Elevated Error Rates Reads/Writes](https://rewindex.com/company/grafana-cloud/incidents/4d2yvpdh9v3n.md) | minor | 0 min |  |
| 2026-08-08 19:48 UTC | [Alerting expressions pipeline failing when recovery settings](https://rewindex.com/company/grafana-cloud/incidents/2tjkx7vn9nt0.md) | minor | 0 min |  |
| 2026-08-05 17:57 UTC | [Some Cloud Test Runs Terminated](https://rewindex.com/company/grafana-cloud/incidents/vbx5qt5x72p2.md) | none | 0 min |  |
| 2026-08-05 11:41 UTC | [o11y requests too large for nods in the prod-eu-west-2 region.](https://rewindex.com/company/grafana-cloud/incidents/rdrpk724tpyn.md) | minor | 3 min |  |
| 2026-08-04 19:11 UTC | [Some Grafana Instances Unavailable](https://rewindex.com/company/grafana-cloud/incidents/1bswvkrhnmls.md) | critical | 6.3 h |  |
| 2026-08-04 10:34 UTC | [Logs latency increase within prod-eu-west-3](https://rewindex.com/company/grafana-cloud/incidents/lkr5n8k0v1d7.md) | minor | 3.3 h |  |
| 2026-08-01 07:25 UTC | [K6 - Cloud test-run issues](https://rewindex.com/company/grafana-cloud/incidents/3rqk10z0jlr1.md) | minor | 1.1 h |  |
| 2026-07-31 19:30 UTC | [Partial Read Outage for Loki in prod-us-east-4](https://rewindex.com/company/grafana-cloud/incidents/bq8dhxj55g7g.md) | none | 0 min |  |
| 2026-07-31 10:51 UTC | [Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)](https://rewindex.com/company/grafana-cloud/incidents/gxb577ll1b7x.md) | minor | 1.4 h |  |
| 2026-07-30 14:45 UTC | [PDC Authentication Issues](https://rewindex.com/company/grafana-cloud/incidents/z5hw9b0tmjzm.md) | major | 2.9 h |  |
| 2026-07-30 13:15 UTC | [Issues with Billing/Usage Dashboard Metrics and Panels.](https://rewindex.com/company/grafana-cloud/incidents/79nwp08zs9vj.md) | major | 2.0 h |  |
| 2026-07-29 21:46 UTC | [IRM Performance Degradation in EU Region](https://rewindex.com/company/grafana-cloud/incidents/mbqs14vz2l29.md) | minor | 2.9 h |  |
| 2026-07-29 18:49 UTC | [Grafana Cloud non-billing usage metrics gaps in select regions](https://rewindex.com/company/grafana-cloud/incidents/6mdfbztbzctw.md) | minor | 0 min |  |
| 2026-07-28 19:40 UTC | [Partial OTLP Write Outage in prod-us-east-3](https://rewindex.com/company/grafana-cloud/incidents/vp96psrp0tvn.md) | major | 3 min |  |
| 2026-07-24 17:02 UTC | [Write Outage](https://rewindex.com/company/grafana-cloud/incidents/mbf85jd64gh6.md) | critical | 1.3 h |  |
| 2026-07-24 09:17 UTC | [Errors creating new Slack integration for Grafana IRM](https://rewindex.com/company/grafana-cloud/incidents/9wj61fx62f6x.md) | major | 4.8 h |  |
| 2026-07-23 23:00 UTC | [Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23](https://rewindex.com/company/grafana-cloud/incidents/rwz1qdd4hsjm.md) | none | 6.5 h |  |
| 2026-07-23 17:14 UTC | [Metrics Write Path Errors](https://rewindex.com/company/grafana-cloud/incidents/txq1tkqmnxkx.md) | major | 2.5 h |  |
| 2026-07-23 10:13 UTC | [Stacks using SCIM user provisioning are currently unable to log into Grafana](https://rewindex.com/company/grafana-cloud/incidents/gckqs9bstld1.md) | major | 5.4 h |  |
| 2026-07-22 10:27 UTC | [K6 - Cloud output test-runs are failing to fetch the script logs](https://rewindex.com/company/grafana-cloud/incidents/8vfwtqt5k7r4.md) | minor | 58 min |  |
| 2026-07-21 18:43 UTC | [Cloud Log Exporter Unavailable](https://rewindex.com/company/grafana-cloud/incidents/91n91dr0dg6x.md) | major | 2.4 h |  |
| 2026-07-20 13:48 UTC | [PDC Issues](https://rewindex.com/company/grafana-cloud/incidents/k9x0hqq00sj9.md) | major | 1.3 h |  |
| 2026-07-17 18:22 UTC | [Grafana Cloud login issues for users with role of None](https://rewindex.com/company/grafana-cloud/incidents/l67ftf1hw18n.md) | minor | 19 h |  |
| 2026-07-16 12:56 UTC | [Adaptive Metrics aggregation delay in eu-west-0 region.](https://rewindex.com/company/grafana-cloud/incidents/0fk5b4z41xmw.md) | minor | 2.0 h |  |
| 2026-07-15 22:24 UTC | [Partial Outage in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/hcdk41fbltl8.md) | major | 1.2 h |  |
| 2026-07-15 19:19 UTC | [Delayed Aggregated Metrics (prod-us-central-0)](https://rewindex.com/company/grafana-cloud/incidents/v44gbjl0610f.md) | minor | 8.6 h |  |
| 2026-07-15 18:07 UTC | [Some Reports of Grafana Not Loading.](https://rewindex.com/company/grafana-cloud/incidents/v0r3mk7cb4x3.md) | major | 2.9 h |  |
| 2026-07-15 13:54 UTC | [Fleet Managment Interface 404's](https://rewindex.com/company/grafana-cloud/incidents/hmxvc7wjj9sg.md) | minor | 0 min |  |
| 2026-07-14 20:28 UTC | [Mimir Write Performance Degradation](https://rewindex.com/company/grafana-cloud/incidents/s96rdt3ph2m9.md) | minor | 1.5 h |  |
| 2026-07-14 17:09 UTC | [Mimir Partial Write Outage](https://rewindex.com/company/grafana-cloud/incidents/1n8sgkngf2kg.md) | major | 1.9 h |  |
| 2026-07-14 08:10 UTC | [Issue with Dashboard Views Being Registered](https://rewindex.com/company/grafana-cloud/incidents/4pzq4gp7n92g.md) | minor | 6 d |  |
| 2026-07-10 21:31 UTC | [Network Degredation in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/tdzys437r2h5.md) | major | 0 min |  |
| 2026-07-10 20:27 UTC | [IRM Mobile App forcing some users to logout](https://rewindex.com/company/grafana-cloud/incidents/dy7gggxhx3b1.md) | minor | 3 d |  |
| 2026-07-10 15:57 UTC | [Issue with Dashboard Views Being Registered](https://rewindex.com/company/grafana-cloud/incidents/rhrk2ck6ly0y.md) | minor | 3 d |  |
| 2026-07-09 11:37 UTC | [PDC Degraded performance](https://rewindex.com/company/grafana-cloud/incidents/c8vz3g703h4k.md) | critical | 8.3 h |  |
| 2026-07-09 10:28 UTC | [Delayed ingestion and recording rule evaluation failures for Mimir in prod-ap-south-1](https://rewindex.com/company/grafana-cloud/incidents/tj6b68kpdblp.md) | minor | 2.6 h |  |
| 2026-07-09 07:37 UTC | [Loki read path in prod-eu-west-2 was down](https://rewindex.com/company/grafana-cloud/incidents/vj17mtb8b5b0.md) | none | 0 min |  |
| 2026-07-08 15:33 UTC | [Loki Billing Data Lost](https://rewindex.com/company/grafana-cloud/incidents/c628b5qrfvd9.md) | minor | 0 min |  |
| 2026-07-08 12:17 UTC | [Grafana rulers crash-looping on prometheus](https://rewindex.com/company/grafana-cloud/incidents/ftbs8q2gvqnx.md) | minor | 5.1 h |  |
| 2026-07-08 10:28 UTC | [Cannot access dashboard set up as a home page](https://rewindex.com/company/grafana-cloud/incidents/tszxz2dzv1f3.md) | minor | 32 min |  |
| 2026-07-07 13:44 UTC | [Delayed usage and billing data](https://rewindex.com/company/grafana-cloud/incidents/js4h6gdnlm77.md) | none | 0 min |  |
| 2026-07-05 11:37 UTC | [Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.](https://rewindex.com/company/grafana-cloud/incidents/4m5tfwljjfxk.md) | major | 20 h |  |
| 2026-07-03 14:27 UTC | [Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.](https://rewindex.com/company/grafana-cloud/incidents/s8cx9hvdxd5v.md) | minor | 0 min |  |
| 2026-07-02 18:10 UTC | [Some Queries Failing](https://rewindex.com/company/grafana-cloud/incidents/x0h2rsqpqk3w.md) | minor | 3.4 h |  |
| 2026-07-02 04:55 UTC | [Loki and Frontend Observability - Major Outage in prod-us-central-0 region](https://rewindex.com/company/grafana-cloud/incidents/gsdpkqp4kvlv.md) | critical | 1.9 h |  |
| 2026-07-01 19:43 UTC | [Elevated Loki Query Bytes Reporting](https://rewindex.com/company/grafana-cloud/incidents/j5vgks57cphf.md) | minor | 2.3 h |  |
| 2026-06-29 12:37 UTC | [Confluent API Outage](https://rewindex.com/company/grafana-cloud/incidents/bsfk9nm4l61f.md) | major | 1.8 h |  |
| 2026-06-29 11:37 UTC | [Mimir read errors and high latency in prod-eu-west-0](https://rewindex.com/company/grafana-cloud/incidents/grtt5vk2dd3v.md) | minor | 21 h |  |
| 2026-06-29 10:34 UTC | [Rule evaluation error on cluster prod-gb-south-0](https://rewindex.com/company/grafana-cloud/incidents/6fdsld9f0nsn.md) | minor | 2.6 h |  |
| 2026-06-26 13:08 UTC | [K6 - Test run metrics processing is delayed](https://rewindex.com/company/grafana-cloud/incidents/xvrx99zddm4j.md) | minor | 37 h |  |
| 2026-06-20 20:00 UTC | [Elevated Logs Query Usage — Unexpected Billing Impact](https://rewindex.com/company/grafana-cloud/incidents/2km31wxx0033.md) | none | 0 min |  |
| 2026-06-19 16:39 UTC | [Rule Evaluation Outage in prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/8fn234g2wqrb.md) | major | 2.7 h |  |
| 2026-06-18 17:01 UTC | [Issues with actions in the Grafana IRM mobile app](https://rewindex.com/company/grafana-cloud/incidents/1dxwg5n029qh.md) | major | 1.8 h |  |
| 2026-06-18 15:18 UTC | [Potential Issues Loading Grafana for Users in India](https://rewindex.com/company/grafana-cloud/incidents/9m3svmtcn3yf.md) | major | 6 d |  |
| 2026-06-18 11:25 UTC | [Degraded k6 cloud UI performance](https://rewindex.com/company/grafana-cloud/incidents/dh79r2tlwrc8.md) | critical | 4.9 h |  |
| 2026-06-18 08:48 UTC | [Frontend Observability - Suspected commit feature not working as expected](https://rewindex.com/company/grafana-cloud/incidents/zdtj9d52s4mg.md) | minor | 1.4 h |  |


## Charts

### Chart data: Grafana Cloud status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2017 | 18 | 5 |
| 2018 | 34 | 15 |
| 2019 | 25 | 19 |
| 2020 | 17 | 11 |
| 2021 | 57 | 21 |
| 2022 | 94 | 16 |
| 2023 | 167 | 36 |
| 2024 | 160 | 56 |
| 2025 | 201 | 96 |
| 2026 | 229 | 87 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | critical | 1 |
| 2023-10 | major | 2 |
| 2023-10 | minor | 14 |
| 2023-10 | none | 5 |
| 2023-11 | major | 4 |
| 2023-11 | minor | 2 |
| 2023-12 | major | 1 |
| 2023-12 | minor | 4 |
| 2023-12 | none | 2 |
| 2024-01 | critical | 1 |
| 2024-01 | major | 3 |
| 2024-01 | minor | 9 |
| 2024-01 | none | 4 |
| 2024-02 | critical | 1 |
| 2024-02 | major | 5 |
| 2024-02 | minor | 3 |
| 2024-02 | none | 5 |
| 2024-03 | major | 6 |
| 2024-03 | minor | 8 |
| 2024-03 | none | 5 |
| 2024-04 | major | 1 |
| 2024-04 | minor | 8 |
| 2024-04 | none | 4 |
| 2024-05 | critical | 1 |
| 2024-05 | major | 4 |
| 2024-05 | minor | 4 |
| 2024-05 | none | 2 |
| 2024-06 | critical | 1 |
| 2024-06 | major | 4 |
| 2024-06 | minor | 6 |
| 2024-06 | none | 3 |
| 2024-07 | critical | 1 |
| 2024-07 | major | 4 |
| 2024-07 | minor | 9 |
| 2024-07 | none | 2 |
| 2024-08 | major | 3 |
| 2024-08 | minor | 6 |
| 2024-08 | none | 1 |
| 2024-09 | critical | 1 |
| 2024-09 | major | 2 |
| 2024-09 | minor | 1 |
| 2024-09 | none | 4 |
| 2024-10 | major | 5 |
| 2024-10 | minor | 4 |
| 2024-10 | none | 3 |
| 2024-11 | critical | 5 |
| 2024-11 | major | 5 |
| 2024-11 | minor | 3 |
| 2024-11 | none | 2 |
| 2024-12 | major | 3 |
| 2024-12 | minor | 7 |
| 2024-12 | none | 1 |
| 2025-01 | critical | 2 |
| 2025-01 | major | 6 |
| 2025-01 | minor | 3 |
| 2025-01 | none | 4 |
| 2025-02 | critical | 2 |
| 2025-02 | major | 4 |
| 2025-02 | minor | 5 |
| 2025-02 | none | 1 |
| 2025-03 | critical | 2 |
| 2025-03 | major | 2 |
| 2025-03 | minor | 4 |
| 2025-03 | none | 3 |
| 2025-04 | major | 8 |
| 2025-04 | minor | 8 |
| 2025-04 | none | 4 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 3 |
| 2025-05 | minor | 7 |
| 2025-05 | none | 2 |
| 2025-06 | critical | 1 |
| 2025-06 | major | 6 |
| 2025-06 | minor | 5 |
| 2025-06 | none | 6 |
| 2025-07 | critical | 5 |
| 2025-07 | major | 4 |
| 2025-07 | minor | 2 |
| 2025-07 | none | 4 |
| 2025-08 | critical | 1 |
| 2025-08 | major | 11 |
| 2025-08 | minor | 6 |
| 2025-08 | none | 4 |
| 2025-09 | critical | 2 |
| 2025-09 | major | 6 |
| 2025-09 | minor | 4 |
| 2025-09 | none | 3 |
| 2025-10 | critical | 1 |
| 2025-10 | major | 12 |
| 2025-10 | minor | 9 |
| 2025-10 | none | 4 |
| 2025-11 | critical | 2 |
| 2025-11 | major | 8 |
| 2025-11 | minor | 7 |
| 2025-11 | none | 4 |
| 2025-12 | critical | 1 |
| 2025-12 | major | 6 |
| 2025-12 | minor | 2 |
| 2025-12 | none | 4 |
| 2026-01 | major | 7 |
| 2026-01 | minor | 5 |
| 2026-01 | none | 8 |
| 2026-02 | critical | 3 |
| 2026-02 | major | 8 |
| 2026-02 | minor | 15 |
| 2026-02 | none | 4 |
| 2026-03 | critical | 4 |
| 2026-03 | major | 12 |
| 2026-03 | minor | 9 |
| 2026-03 | none | 6 |
| 2026-04 | critical | 1 |
| 2026-04 | major | 5 |
| 2026-04 | minor | 14 |
| 2026-04 | none | 3 |
| 2026-05 | critical | 1 |
| 2026-05 | major | 7 |
| 2026-05 | minor | 4 |
| 2026-06 | critical | 2 |
| 2026-06 | major | 11 |
| 2026-06 | minor | 8 |
| 2026-06 | none | 2 |
| 2026-07 | critical | 3 |
| 2026-07 | major | 13 |
| 2026-07 | minor | 19 |
| 2026-07 | none | 4 |
| 2026-08 | critical | 3 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 8 |
| 2026-08 | none | 2 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 14 |
| 2026-09 | none | 4 |
| 2026-10 | major | 2 |
| 2026-10 | minor | 8 |
| 2026-10 | none | 5 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/grafana-cloud · Markdown: https://rewindex.com/company/grafana-cloud.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud · Generated 2026-10-19T01:12:47.026Z