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Grafana Cloud: Some Grafana Instances Experiencing Issues Coming Online after Restart

MinorStatus: resolvededitedStarted Resolved (4.7 h)4 updatesstatus.grafana.com (opens in new tab)

Affected components: AWS Australia - prod-au-southeast-1AWS Australia - prod-au-southeast-2AWS Brazil - prod-sa-east-1AWS Canada prod-ca-central-1AWS Canada - prod-ca-east-0AWS East - VAAWS Germany prod-eu-central-1AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS India - prod-ap-south-1AWS Indonesia - prod-ap-southeast-2AWS Indonesia - prod-ap-southeast-3AWS Ireland eu-west-1AWS Ireland - prod-eu-west-6AWS Japan - prod-ap-northeast-0AWS Singapore - prod-ap-southeast-1AWS Sweden eu-north-1AWS Sweden - prod-eu-north-0AWS Switzerland eu-central-2AWS Switzerland - prod-eu-central-0AWS UAE - prod-me-central-1AWS UK - prod-gb-south-1AWS US East - OHAWS US East - VAAWS US West - prod-us-west-0- prod-us-east-0prod-us-east-1- prod-us-east-2

Timeline of updates

  1. identified

    Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.

  4. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

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