# Grafana Cloud: Some Grafana Instances Experiencing Issues Coming Online after Restart

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-23 13:33 UTC · Resolved: 2026-10-23 18:16 UTC · Duration: 4.7 h
- Updates: 4 · Affected components: AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1, AWS Canada - prod-ca-east-0, AWS East - VA, AWS Germany prod-eu-central-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS Indonesia - prod-ap-southeast-2, AWS Indonesia - prod-ap-southeast-3, AWS Ireland eu-west-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden eu-north-1, AWS Sweden - prod-eu-north-0, AWS Switzerland eu-central-2, AWS Switzerland - prod-eu-central-0, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East - OH, AWS US East - VA, AWS US West - prod-us-west-0, - prod-us-east-0, prod-us-east-1, - prod-us-east-2
- [Vendor status page: https://status.grafana.com/incidents/mthmxgzkn610](https://status.grafana.com/incidents/mthmxgzkn610)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **identified** 2026-10-23 13:33 UTC: Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.
- **identified** 2026-10-23 15:04 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-10-23 16:16 UTC: A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.
- **resolved** 2026-10-23 18:16 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-23 15:13 UTC: [Incident updated: Some Grafana Instances Experiencing Issues Coming Online after Restart](https://rewindex.com/change/ra8144784f6590f.md)
- 2026-10-23 16:23 UTC: [Incident updated: Some Grafana Instances Experiencing Issues Coming Online after Restart](https://rewindex.com/change/r2238304fee61a6.md)
- 2026-10-23 18:23 UTC: [Incident updated: Some Grafana Instances Experiencing Issues Coming Online after Restart](https://rewindex.com/change/ra71b816b0921b9.md)


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/mthmxgzkn610 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/mthmxgzkn610.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/mthmxgzkn610 · Generated 2026-10-24T11:05:03.399Z