Grafana Cloud: Intermittent connection issues with Synthetic Monitoring probes in the US region

MinorStatus: resolvedStarted 2021-11-16 21:22 UTCResolved 2021-11-16 22:00 UTC (38 min)1 updatestatus.grafana.com

Part of an outage event

Google Cloud outage, Nov 16, 2021 · 24 vendors, 25 incidents

Grafana Cloud’s incident blames Google Cloud as the cause. (hop 1, posted +3 h 52 min vs the first vendor naming Google Cloud)

“…bes in the US region All probes are back online. Engineering believes this was related to Google Cloud Provider issues.…”

Swipe sideways to see the whole diagram.

Grafana Cloud is outlined in red. Groups show up to a few vendors each; the event page lists every incident.

Mermaid source

flowchart LR
  root["Google Cloud<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>6 vendors, 4 blamed Google Cloud<br/>Segment, Bugsnag, Twingate, Sigma Computing +2"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 2 blamed Google Cloud<br/>Smartsheet, Grafana Cloud"]:::blames
  root --> h4
  me["Grafana Cloud (this incident)<br/>posted +3 h 52 min"]:::me
  h4 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

resolved2021-11-16 22:00 UTC
All probes are back online. Engineering believes this was related to Google Cloud Provider issues.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Grafana Cloud profile Recent Grafana Cloud incidents Markdown JSON