Outages by dayNovember 16, 2021

Outages on November 16, 2021

UTC day 2021-11-16 (Nov 16, 2021, 00:00 to Nov 16, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

69incidents started

22labelled major or critical

48vendors with a new incident

11still open from earlier days

By vendor label: Critical 13 · Major 9 · Minor 26 · No impact listed 21 · 25 maintenance

Outage events this day

17:00Google Cloud outage · 7 linked vendors, plus 17 other incidents also happening in the same window (not linked)
Vendors reported a Google Cloud outage; Google Cloud’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 69

Vendor	Incident	Impact	Started	Resolved	Status
Iterable	High failure rate - workflow	Critical	12:16	13:38 (1.4 h)	resolved
Maven Central	search.maven.org is down	Critical	14:27	15:18 (51 min)	resolved
Census	Census Full Outage	Critical	14:30	18:02 (3.5 h)	resolved
Doppler	All services returning 404	Critical	17:39	18:19 (40 min)	resolved
Bugsnag	Major outage across all Bugsnag services	Critical	17:43	19:11 (1.5 h)	resolved
MessageBird (Bird)	REST API not available	Critical	17:47	20:28 (2.7 h)	resolved
imgix	Issues with imgix web tools	Critical	17:49	18:24 (35 min)	resolved
Snowflake	3 Deployments Affected: MI-20211116	Critical	17:49	20:02 (2.2 h)	resolved
Twingate	Service provider networking outage	Critical	17:53	22:41 (4.8 h)	postmortem
Harness	Harness Service Unavailable	Critical	17:55	18:23 (28 min)	resolved
Semaphore	Complete outage on Semaphore 2.0	Critical	17:57	19:10 (1.2 h)	resolved
Sigma Computing	Sigma services hosted on GCP are unreachable	Critical	17:57	18:57 (1.0 h)	resolved
Red Hat (incl. Quay.io)	Customer Portal Downloads Outage	Critical	18:10	18:32 (22 min)	resolved
Trello	Trello.com homepage and some of its webpages aren't loading	Major	00:37	03:39 (3.0 h)	resolved
Jira	Jira personal settings page is not loading	Major	10:41	11:40 (59 min)	resolved
FullStory	Website & recording outage	Major	17:44	20:51 (3.1 h)	resolved
Netlify	Service Degradation	Major	17:50	18:37 (47 min)	resolved
Gorgias	Networking error	Major	17:58	20:41 (2.7 h)	resolved
Dialpad	Dialpad.com website is unreachable	Major	18:03	18:26 (23 min)	resolved
CockroachDB	Cockroach Cloud Console (cockroachlabs.cloud) is not reachable	Major	18:22	21:25 (3.0 h)	resolved
Datadog	Delayed APM Metrics	Major	21:18	21:54 (36 min)	resolved
CircleCI	Some macOS are failing to start	Major	21:38	21:55 (17 min)	resolved
Postman	Degraded performance for Postman real-time workflows	Minor	05:31	08:27 (2.9 h)	resolved
Twilio	SMS Delivery Delays to Egypt Orange Network(602-01)	Minor	08:12	11:00 (2.8 h)	resolved
Sinch	Delivery Issues- Cellcard KH	Minor	08:23	17:18 (8.9 h)	resolved
Twilio	Issue in Deleting SMS Resources	Minor	10:54	12:04 (1.2 h)	resolved
Greenhouse	Third Party Incident: Degraded Performance in GHO	Minor	11:30	11:30 (0 min)	resolved
Jira	Performance degradation in US East	Minor	15:32	18:39 (3.1 h)	resolved
Aircall	Impact on inbound call for Colombian numbers	Minor	15:58	17:23 (1.4 h)	resolved
Semaphore	Delays in job processing on Semaphore Classic	Minor	16:14	16:47 (33 min)	resolved
Twilio	Delays in SMS delivery to Jamaica Digicel Network	Minor	16:19	23:11 (6.9 h)	resolved
Dropbox Sign	API response time issues	Minor	17:42	23:47 (6.1 h)	resolved
BigCommerce	Availability Issue	Minor	17:49	18:18 (29 min)	resolved
Bunny.net	Extended Stream processing times	Minor	17:56	20:22 (2.4 h)	resolved
Render	Intermittent build/deploy failures	Minor	18:04	20:46 (2.7 h)	resolved
Grafana Cloud	HTTP 404 on GCP Hosted Stacks	Minor	18:15	19:48 (1.6 h)	resolved
Matillion	Degraded Service: We are experiencing elevated error rates.	Minor	18:29	20:35 (2.1 h)	resolved
Smartsheet	Smartsheet Services Impacted by Google Cloud Incident	Minor	18:37	21:50 (3.2 h)	resolved
Twilio	One-way Audio to and from a subset of Canada Phone Numbers	Minor	18:52	23:51 (5.0 h)	resolved
Scaleway	[REGISTRY] pushing images delay on on fr-par	Minor	21:22	Nov 17, 2021, 12:46 (15 h)	resolved
Grafana Cloud	Intermittent connection issues with Synthetic Monitoring probes in the US region	Minor	21:22	22:00 (38 min)	resolved
Twilio	Proxy Sessions not Expiring	Minor	21:37	Nov 17, 2021, 03:48 (6.2 h)	resolved
Datadog	Delayed Lambda Traces from AWS X-Ray	Minor	22:41	23:12 (31 min)	resolved
Twilio	Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers	Minor	22:49	Nov 18, 2021, 00:19 (26 h)	resolved
Twilio	MMS Delivery Delays over Subset of Short Codes	Minor	22:54	23:06 (12 min)	resolved
Render	Build and Deploy Logs are Missing	Minor	22:56	Nov 17, 2021, 15:32 (17 h)	resolved
Xero	Xero Performance issues	Minor	23:11	Nov 17, 2021, 00:24 (1.2 h)	resolved
Confluent	Partial provisioning issues on new clusters in Azure Brazil South region	Minor	23:59	Nov 18, 2021, 04:14 (28 h)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34889	No impact listed	00:27	04:46 (4.3 h)	resolved
Scaleway	[INSTANCE] API Compute unavailablity on fr-par1	No impact listed	07:15	07:15 (0 min)	resolved
MessageBird (Bird)	Flow Builder Alerts were not sent	No impact listed	09:30	09:30 (0 min)	resolved
Segment	Slowdown in warehouse syncs	No impact listed	12:00	12:00 (0 min)	resolved
Hotjar	Problem with Updating Subscription from Plans & Billing Page	No impact listed	12:54	13:39 (45 min)	resolved
Hotjar	Issue with Hotjar Script Cookies	No impact listed	13:08	13:56 (48 min)	resolved
Netlify	Failing CDN request due to complications in scheduled maintenance.	No impact listed	13:16	13:31 (15 min)	resolved
Scaleway	[API] API slowness on Fr-PAR	No impact listed	14:04	14:06 (2 min)	resolved
Bandwidth	Possible Dropped Calls Over Canadian Carriers	No impact listed	14:30	14:30 (0 min)	resolved
Scaleway	[Dedibox] Domain search issues	No impact listed	15:14	16:36 (1.4 h)	resolved
RevenueCat	API increase error rate	No impact listed	16:01	16:33 (32 min)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34914	No impact listed	17:02	22:19 (5.3 h)	resolved
Segment	Data Delivery impacted by Google Cloud Platform outage	No impact listed	17:30	17:30 (0 min)	resolved
Snyk	Complete Outage of Snyk Services	No impact listed	17:30	17:30 (0 min)	resolved
Discord	Connection & Message Issues	No impact listed	17:50	18:39 (49 min)	resolved
Confluent	CLI Compatibility Issue with Windows	No impact listed	17:50	17:50 (0 min)	resolved
Honeycomb	Recent Query activity list unavailable	No impact listed	17:56	22:05 (4.2 h)	resolved
Mixpanel	Temporary Ingestion API Outage for EU Projects	No impact listed	18:00	18:00 (0 min)	resolved
SurveyMonkey	Errors when accessing the SurveyMonkey site	No impact listed	19:31	19:31 (0 min)	resolved
Pipedream	Elevated error rates in HTTP workflows / sources	No impact listed	20:00	20:00 (0 min)	resolved
Buildkite	Increased API error rate and latency	No impact listed	20:43	21:55 (1.2 h)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Possible Inbound Voice Issues	Major	Nov 15, 2021, 17:21	Nov 17, 2021, 17:23 (2 d)	resolved
Sinch	Customer Support - Ticketing System	Major	Nov 15, 2021, 23:24	00:39 (1.3 h)	resolved
Gorgias	Instagram DMs not creating messages in Gorgias	Minor	Nov 12, 2021, 01:25	Nov 22, 2021, 17:02 (11 d)	resolved
QuickBooks Online	QuickBooks Payroll and Veteran's Day	Minor	Nov 12, 2021, 14:59	14:35 (4 d)	resolved
Twilio	SMS Delivery Report Delay To Kolbi ICE Costa Rica	Minor	Nov 15, 2021, 18:09	Nov 17, 2021, 20:44 (2 d)	resolved
Plivo	Call failures on inbound voice towards the Canada phone numbers	Minor	Nov 15, 2021, 18:27	Nov 17, 2021, 17:26 (47 h)	resolved
Dialpad	Problems with Inbound calls in Canada	Minor	Nov 15, 2021, 19:07	11:43 (17 h)	resolved
Twilio	Inbound and Outbound Call Failures in Canada	Minor	Nov 15, 2021, 19:19	13:34 (18 h)	resolved
Aircall	Connectivity issues in Canada (inbound and outbound calls)	Minor	Nov 15, 2021, 20:24	17:23 (21 h)	resolved
QuickBooks Online	Some customers are unable to login to QuickBooks and are seeing the error "Site cannot be reached"	Minor	Nov 15, 2021, 21:20	16:11 (19 h)	resolved
Xero	Some users experiencing performance issues in Xero	Minor	Nov 15, 2021, 23:35	03:29 (3.9 h)	resolved

Maintenance 25

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Ukraine SMS Carrier Maintenance - Lifecell/Astelit	Maintenance	00:00	05:00 (5.0 h)	resolved
Sinch	[Scheduled] Sinch Service Notification - EU1 Site	Maintenance	01:01	02:00 (59 min)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - WOM (fka Nextel)	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	05:01	14:00 (9.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Multiple Network	Maintenance	05:01	08:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers	Maintenance	05:20	14:20 (9.0 h)	resolved
Scaleway	[Scheduled] [ELEMENTS] Instance database backend update on PAR 1	Maintenance	06:32	07:30 (58 min)	resolved
Sinch	[Scheduled] External Maintenance - Cellular - US	Maintenance	07:00	10:00 (3.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Partner Maintenance	Maintenance	08:00	11:00 (3.0 h)	resolved
Scaleway	[Scheduled] [ABUSE] Abuse form unavailability	Maintenance	09:00	09:30 (30 min)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number # PSD-9359	Maintenance	09:00	11:33 (2.5 h)	resolved
Sinch	[Scheduled] Scheduled Maintenance - US3 Site	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT traffic towards Multiple Countries and Networks	Maintenance	09:16	12:30 (3.2 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Transatel France Migration	Maintenance	09:30	10:30 (1.0 h)	resolved
DNSimple	[Scheduled] Afilias Registry scheduled downtime	Maintenance	11:00	14:00 (3.0 h)	resolved
Netlify	[Scheduled] Scheduled maintenance affecting builds and deploys	Maintenance	11:58	13:32 (1.6 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-West (Fremont)	Maintenance	12:03	14:00 (1.9 h)	resolved
Twilio	[Scheduled] India SMS Carrier Partner Maintenance	Maintenance	19:31	Nov 17, 2021, 01:30 (6.0 h)	resolved
DNSimple	[Scheduled] Donuts Registry scheduled downtime	Maintenance	21:00	Nov 17, 2021, 00:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	22:01	Nov 17, 2021, 04:00 (6.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	22:03	Nov 18, 2021, 12:30 (38 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Partner Maintenance	Maintenance	22:17	Nov 17, 2021, 10:30 (12 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	23:02	Nov 17, 2021, 05:02 (6.0 h)	resolved
Sinch	[Scheduled] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number# 22387500-1	Maintenance	23:05	Nov 17, 2021, 05:01 (5.9 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 22387500-1	Maintenance	23:05	Nov 17, 2021, 05:01 (5.9 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Iterable, Maven Central, Census, Doppler, Bugsnag, MessageBird (Bird), imgix, Snowflake, Twingate, Harness, Semaphore, Sigma Computing.

Cite this

69 vendor-reported incidents started on 2021-11-16 (UTC) across 48 vendors, 22 labelled major or critical by the vendor.

Title: Outages on November 16, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-11-16 00:00 UTC
URL: https://rewindex.com/outages/2021-11-16

All days Outage events Markdown