Outages by dayNovember 15, 2021

Outages on November 15, 2021

UTC day 2021-11-15 (Nov 15, 2021, 00:00 to Nov 15, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

6labelled major or critical

21vendors with a new incident

3still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 16 · No impact listed 5 · 15 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Snowflake	AWS - Asia Pacific (Singapore): MI-20211115	Critical	20:21	22:26 (2.1 h)	resolved
Grafana Cloud	Unable to start new instances of Hosted Grafana	Major	10:50	11:28 (38 min)	resolved
Bandwidth	Possible Inbound Voice Issues	Major	17:21	Nov 17, 2021, 17:23 (2 d)	resolved
Doppler	Users getting rate limited when hitting API	Major	22:14	22:41 (27 min)	resolved
SurveyMonkey	Analyze page issues	Major	22:31	23:46 (1.3 h)	resolved
Sinch	Customer Support - Ticketing System	Major	23:24	Nov 16, 2021, 00:39 (1.3 h)	resolved
LaunchDarkly	Delays in indexing user data	Minor	10:52	19:44 (8.9 h)	resolved
Twilio	SMS Delivery Delay To Vodafone Egypt	Minor	16:01	19:07 (3.1 h)	resolved
PandaDoc	Stripe connectivity issue	Minor	16:53	18:30 (1.6 h)	resolved
MongoDB Atlas	MongoDB Atlas: Delayed metrics data	Minor	17:14	18:27 (1.2 h)	resolved
Twilio	SMS Delivery Report Delay To Kolbi ICE Costa Rica	Minor	18:09	Nov 17, 2021, 20:44 (2 d)	resolved
Plivo	Call failures on inbound voice towards the Canada phone numbers	Minor	18:27	Nov 17, 2021, 17:26 (47 h)	resolved
Dialpad	Problems with Inbound calls in Canada	Minor	19:07	Nov 16, 2021, 11:43 (17 h)	resolved
Twilio	Inbound and Outbound Call Failures in Canada	Minor	19:19	Nov 16, 2021, 13:34 (18 h)	resolved
Squarespace	Squarespace Scheduling latency	Minor	19:29	19:57 (28 min)	resolved
Aircall	Connectivity issues in Canada (inbound and outbound calls)	Minor	20:24	Nov 16, 2021, 17:23 (21 h)	resolved
Contentful	Some customers may be seeing timeouts with Content Delivery API	Minor	20:53	21:38 (45 min)	resolved
Ashby	Analytics & Recruiting - Reports erroring	Minor	21:10	21:10 (0 min)	resolved
QuickBooks Online	Some customers are unable to login to QuickBooks and are seeing the error "Site cannot be reached"	Minor	21:20	Nov 16, 2021, 16:11 (19 h)	resolved
Monday.com	Issues accessing the Apps Marketplace	Minor	22:00	23:10 (1.2 h)	resolved
MessageBird (Bird)	USA intermittent delays on delivery/DLRS	Minor	23:35	23:49 (14 min)	resolved
Xero	Some users experiencing performance issues in Xero	Minor	23:35	Nov 16, 2021, 03:29 (3.9 h)	resolved
LaunchDarkly	Delays in indexing user data	No impact listed	01:53	02:21 (28 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from Vodafone Egypt in Egypt	No impact listed	14:52	17:06 (2.2 h)	resolved
Bandwidth	Possible Call Drops	No impact listed	15:30	15:30 (0 min)	resolved
Segment	Issues with Facebook Lead Ads sources	No impact listed	16:13	22:29 (6.3 h)	resolved
Grafana Cloud	Synthetic Monitoring Seoul probe in region (us-central) was unavailable for 15 minutes	No impact listed	19:00	19:00 (0 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Gorgias	Instagram DMs not creating messages in Gorgias	Minor	Nov 12, 2021, 01:25	Nov 22, 2021, 17:02 (11 d)	resolved
QuickBooks Online	QuickBooks Payroll and Veteran's Day	Minor	Nov 12, 2021, 14:59	Nov 16, 2021, 14:35 (4 d)	resolved
Twilio	[SMS/MMS] Delivery Report Delays When Sending To Kolbi ICE Network In Costa Rica	Minor	Nov 14, 2021, 19:14	11:37 (16 h)	resolved

Maintenance 15

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	00:00	05:30 (5.5 h)	resolved
Bandwidth	[Scheduled] MMS Messaging Maintenance - LAX	Maintenance	05:00	09:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number #9365	Maintenance	05:00	06:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	06:00	08:00 (2.0 h)	resolved
Typeform	[Scheduled] Scheduled maintenance - Form submissions	Maintenance	06:30	08:00 (1.5 h)	resolved
Scaleway	[Scheduled] [DC5] Electrical maintenance + load tests of generators	Maintenance	06:31	Nov 19, 2021, 12:00 (4 d)	resolved
Sinch	[Scheduled] [ROLLBACK] \| DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number #9365	Maintenance	06:42	07:21 (39 min)	resolved
Scaleway	[Scheduled] [ELEMENTS] Instance database backend update on PAR 1	Maintenance	07:00	07:30 (30 min)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile US	Maintenance	07:00	09:01 (2.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Bouygues Telecom	Maintenance	07:00	09:01 (2.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - Celcom Axiata Bhd	Maintenance	17:02	19:30 (2.5 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Nov 16, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	21:01	Nov 16, 2021, 01:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	21:01	Nov 16, 2021, 00:00 (3.0 h)	resolved
Statuspage	[Scheduled] Metastatuspage Maintenance	Maintenance	22:13	not resolved	unknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snowflake, Grafana Cloud, Bandwidth, Doppler, SurveyMonkey, Sinch, LaunchDarkly, Twilio, PandaDoc, MongoDB Atlas, Plivo, Dialpad.

Cite this

27 vendor-reported incidents started on 2021-11-15 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

Title: Outages on November 15, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-11-15 00:00 UTC
URL: https://rewindex.com/outages/2021-11-15

All days Outage events Markdown