# Outages on November 15, 2021 (UTC)

> 27 incidents started on November 15, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Snowflake, Grafana Cloud, Bandwidth); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-11-15
Last updated: 2021-11-19T12:00:00Z

- Incidents started: 27 (major/critical: 6, other: 21) across 21 vendors
- Still open from earlier days: 3 · Maintenance windows: 15 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 16, none 5
- Previous day with incidents: [2021-11-14](https://rewindex.com/outages/2021-11-14.md) · Next: [2021-11-16](https://rewindex.com/outages/2021-11-16.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - Asia Pacific (Singapore): MI-20211115](https://rewindex.com/company/snowflake/incidents/mb403zbdmbfc.md) | critical | 2021-11-15 20:21 UTC | 2021-11-15 22:26 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Unable to start new instances of Hosted Grafana](https://rewindex.com/company/grafana-cloud/incidents/h3yjv4pxgvyv.md) | major | 2021-11-15 10:50 UTC | 2021-11-15 11:28 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Inbound Voice Issues](https://rewindex.com/company/bandwidth/incidents/hsg2kd3d5h1c.md) | major | 2021-11-15 17:21 UTC | 2021-11-17 17:23 UTC | resolved |
| [Doppler](https://rewindex.com/company/doppler.md) | [Users getting rate limited when hitting API](https://rewindex.com/company/doppler/incidents/jwx50qjwhfb2.md) | major | 2021-11-15 22:14 UTC | 2021-11-15 22:41 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Analyze page issues](https://rewindex.com/company/surveymonkey/incidents/znfvwnpny1l9.md) | major | 2021-11-15 22:31 UTC | 2021-11-15 23:46 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/0pkycyyntmjx.md) | major | 2021-11-15 23:24 UTC | 2021-11-16 00:39 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delays in indexing user data](https://rewindex.com/company/launchdarkly/incidents/2hcdvynv43vk.md) | minor | 2021-11-15 10:52 UTC | 2021-11-15 19:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay To Vodafone Egypt](https://rewindex.com/company/twilio/incidents/zl93przv1btr.md) | minor | 2021-11-15 16:01 UTC | 2021-11-15 19:07 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Stripe connectivity issue](https://rewindex.com/company/pandadoc/incidents/hn65gjlhc0vz.md) | minor | 2021-11-15 16:53 UTC | 2021-11-15 18:30 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Delayed metrics data](https://rewindex.com/company/mongodb-atlas/incidents/5sycn1zrlgb5.md) | minor | 2021-11-15 17:14 UTC | 2021-11-15 18:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delay To Kolbi ICE Costa Rica](https://rewindex.com/company/twilio/incidents/pvb2n1fr53nj.md) | minor | 2021-11-15 18:09 UTC | 2021-11-17 20:44 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards the Canada phone numbers](https://rewindex.com/company/plivo/incidents/n321dvs15ypq.md) | minor | 2021-11-15 18:27 UTC | 2021-11-17 17:26 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Problems with Inbound calls in Canada](https://rewindex.com/company/dialpad/incidents/b4wg9ll5r0k1.md) | minor | 2021-11-15 19:07 UTC | 2021-11-16 11:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound and Outbound Call Failures in Canada](https://rewindex.com/company/twilio/incidents/vyrg2q7xvjkp.md) | minor | 2021-11-15 19:19 UTC | 2021-11-16 13:34 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Squarespace Scheduling latency](https://rewindex.com/company/squarespace/incidents/n7cmrclzl33x.md) | minor | 2021-11-15 19:29 UTC | 2021-11-15 19:57 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Connectivity issues in Canada (inbound and outbound calls)](https://rewindex.com/company/aircall/incidents/xmycv5cqbqjb.md) | minor | 2021-11-15 20:24 UTC | 2021-11-16 17:23 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Some customers may be seeing timeouts with Content Delivery API](https://rewindex.com/company/contentful/incidents/39bb8vp71vy4.md) | minor | 2021-11-15 20:53 UTC | 2021-11-15 21:38 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [Analytics & Recruiting - Reports erroring](https://rewindex.com/company/ashby/incidents/nlzv23mvrvhc.md) | minor | 2021-11-15 21:10 UTC | 2021-11-15 21:10 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to login to QuickBooks and are seeing the error "Site cannot be reached"](https://rewindex.com/company/quickbooks-online/incidents/5k29w8h76qf7.md) | minor | 2021-11-15 21:20 UTC | 2021-11-16 16:11 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues accessing the Apps Marketplace](https://rewindex.com/company/monday-com/incidents/ddlwfd35h02x.md) | minor | 2021-11-15 22:00 UTC | 2021-11-15 23:10 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [USA intermittent delays on delivery/DLRS](https://rewindex.com/company/messagebird-bird/incidents/7x2jzmhcfzs1.md) | minor | 2021-11-15 23:35 UTC | 2021-11-15 23:49 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/9k4dmsbsgk09.md) | minor | 2021-11-15 23:35 UTC | 2021-11-16 03:29 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delays in indexing user data](https://rewindex.com/company/launchdarkly/incidents/64t20dt14sdk.md) | none | 2021-11-15 01:53 UTC | 2021-11-15 02:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from Vodafone Egypt in Egypt](https://rewindex.com/company/sinch/incidents/5r4lxss5skrd.md) | none | 2021-11-15 14:52 UTC | 2021-11-15 17:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Call Drops](https://rewindex.com/company/bandwidth/incidents/h8gxv3pzr261.md) | none | 2021-11-15 15:30 UTC | 2021-11-15 15:30 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Issues with Facebook Lead Ads sources](https://rewindex.com/company/segment/incidents/sm96j3w4jzqx.md) | none | 2021-11-15 16:13 UTC | 2021-11-15 22:29 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Synthetic Monitoring Seoul probe in region (us-central) was unavailable for 15 minutes](https://rewindex.com/company/grafana-cloud/incidents/qncpn6q7slk1.md) | none | 2021-11-15 19:00 UTC | 2021-11-15 19:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Instagram DMs not creating messages in Gorgias](https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy.md) | minor | 2021-11-12 01:25 UTC | 2021-11-22 17:02 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QuickBooks Payroll and Veteran's Day](https://rewindex.com/company/quickbooks-online/incidents/s2c4f0mjns38.md) | minor | 2021-11-12 14:59 UTC | 2021-11-16 14:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[SMS/MMS\] Delivery Report Delays When Sending To Kolbi ICE Network In Costa Rica](https://rewindex.com/company/twilio/incidents/pl5xpdr1mcdc.md) | minor | 2021-11-14 19:14 UTC | 2021-11-15 11:37 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)](https://rewindex.com/company/twilio/incidents/5mhftftj41xb.md) | maintenance | 2021-11-15 00:00 UTC | 2021-11-15 05:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/41l514ybpsm9.md) | maintenance | 2021-11-15 05:00 UTC | 2021-11-15 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#9365](https://rewindex.com/company/sinch/incidents/y4t86shl3bmq.md) | maintenance | 2021-11-15 05:00 UTC | 2021-11-15 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/5hnr43ll1mdx.md) | maintenance | 2021-11-15 06:00 UTC | 2021-11-15 08:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled maintenance - Form submissions](https://rewindex.com/company/typeform/incidents/mr8kw5kvxztv.md) | maintenance | 2021-11-15 06:30 UTC | 2021-11-15 08:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC5\] Electrical maintenance + load tests of generators](https://rewindex.com/company/scaleway/incidents/mbmb5d773w10.md) | maintenance | 2021-11-15 06:31 UTC | 2021-11-19 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[ROLLBACK\] \| DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#9365](https://rewindex.com/company/sinch/incidents/g7vdzq4dvnf9.md) | maintenance | 2021-11-15 06:42 UTC | 2021-11-15 07:21 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[ELEMENTS\] Instance database backend update on PAR 1](https://rewindex.com/company/scaleway/incidents/2bggyrf26kd4.md) | maintenance | 2021-11-15 07:00 UTC | 2021-11-15 07:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/32d9f5tzz789.md) | maintenance | 2021-11-15 07:00 UTC | 2021-11-15 09:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/qznc501l3fdy.md) | maintenance | 2021-11-15 07:00 UTC | 2021-11-15 09:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Celcom Axiata Bhd](https://rewindex.com/company/twilio/incidents/ggndx4r8t2wt.md) | maintenance | 2021-11-15 17:02 UTC | 2021-11-15 19:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/yz03p2h3fyp8.md) | maintenance | 2021-11-15 20:00 UTC | 2021-11-16 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/bh5xhfkpd5jb.md) | maintenance | 2021-11-15 21:01 UTC | 2021-11-16 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/f8mllcyjlzvh.md) | maintenance | 2021-11-15 21:01 UTC | 2021-11-16 00:00 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [\[Scheduled\] Metastatuspage Maintenance](https://rewindex.com/company/statuspage/incidents/wb1h5t6nxknn.md) | maintenance | 2021-11-15 22:13 UTC | not resolved | unknown |

## Cite this

27 vendor-reported incidents started on 2021-11-15 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-11-15
- Citation: Rewindex daily outage roundup, “Outages on November 15, 2021” (2021-11-15 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-11-15 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 15, 2021 (2021-11-15)](https://rewindex.com/outages/2021-11-15)`


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Canonical: https://rewindex.com/outages/2021-11-15 · Markdown: https://rewindex.com/outages/2021-11-15.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:18.208Z