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CompaniesQuickBooks OnlineIncidents

QuickBooks Online: Some customers are unable to login to QuickBooks and are seeing the error "Site cannot be reached"

MinorStatus: resolvedStarted Resolved (19 h)1 updatestatus.quickbooks.intuit.com (opens in new tab)

Timeline of updates

  1. resolved

    We've confirmed yesterday that while all QuickBooks Online servers are fully functional, there were broader ISP outages occurring across Canada. However, all outstanding issue have now been resolved. We apologize for the interruption in service and thank you for bearing with us.

From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2021-11-15 21:20 UTC, resolved after 19 h, 1 update(s).

Title
Some customers are unable to login to QuickBooks and are seeing the error "Site cannot be reached"
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/5k29w8h76qf7

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on November 15, 2021QuickBooks Online in November 2021MarkdownJSON