Companies / finance

QuickBooks Online

quickbooks.intuit.comStatus page: status.quickbooks.intuit.comNow: operational since 2026-10-17
227incidents since 2018-10-22
89major or critical
5in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Some users may encounter issues when trying to Login to QuickBooks Online
QuickBooks Online reported a major incident affecting some users’ logins and causing errors within application features across APAC, Canada, EMEA and the United States. The recorded start was 2026-09-02 04:16 UTC; it lasted 3 min and was resolved at 2026-09-02 04:19 UTC after a fix, with recovery confirmed across all regions.
Major incident
Major incident: Quickbooks Online Latency Issue
QuickBooks Online reported a major latency incident affecting some customers in Canada, EMEA and the United States, starting 2026-08-19 14:30 UTC and resolved at 2026-08-19 16:54 UTC (2 h 23 min). Engineering implemented a fix, and the final update confirmed all services were restored; no specific cause was disclosed.
Major incident
Major incident: QuickBooks Online Login Issue
Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated.
Major incident
Major incident: Unable to use multiple features in QuickBooksOnline
QuickBooks Online reported a major outage affecting company settings, product/service tables, tax calculations and transaction saving across APAC, Canada, EMEA, LATAM and United States. It started at 2026-02-24 03:35 UTC and was resolved at 2026-02-24 08:36 UTC, lasting 5 h 1 min; a fix was implemented and all systems returned to normal.
Major incident
Major incident: Some customers are unable to view or create Sales Forms in to QuickBooks OnlineMajor incident
Major incident: Quickbooks Online Payroll IssueMajor incident
Major incident: Quickbooks Online - Sales Tax IssueMajor incident
Major incident: QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooksMajor incident
Major incident: QBO Login Issue - Monitoring phaseMajor incident
Major incident: QBO Create invoice forced logged out issueMajor incident

Full QuickBooks Online change timeline, with diffs →

Status incident history

QuickBooks Online status incidents per year
01020304050↑ incidents2018201920202021202220232024202520266576342345271514
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
201863
20195732
202063
20213414
2022235
20234514
2024278
2025156
2026144
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major2
2023-10minor3
2023-10none1
2023-11major1
2023-11minor1
2023-11none4
2023-12minor1
2023-12none1
2024-01minor1
2024-02none1
2024-03major1
2024-03minor1
2024-05minor1
2024-05none2
2024-06major1
2024-06none1
2024-07major1
2024-07minor2
2024-08major1
2024-08minor3
2024-09critical1
2024-09major1
2024-10major1
2024-10minor2
2024-10none2
2024-11minor1
2024-12major1
2024-12minor1
2024-12none1
2025-01major1
2025-03minor1
2025-04minor1
2025-05major1
2025-05none1
2025-06minor1
2025-07major1
2025-08major2
2025-10minor1
2025-10none1
2025-11none1
2025-12major1
2025-12minor1
2025-12none1
2026-01none2
2026-02major1
2026-03none1
2026-04none1
2026-05minor1
2026-06minor1
2026-06none1
2026-07major1
2026-08major1
2026-08minor2
2026-09major1
2026-09none1

Silent edits

No silent edits or deletions detected for QuickBooks Online yet. We compare every 10-minute snapshot of each incident.

The Weekly Rewind: one short weekly email on what changed at QuickBooks Online and the other vendors we track, including silent edits. Subscribe →

Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policy26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Privacy policy: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Privacy policybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policyquickbooks.intuit.com/privacy12026-10-172026-10-17none yet
Pricingquickbooks.intuit.com/pricing/12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 227 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Duplicate transactions affecting some Payroll and Payments customersnone5.5 h
Some users may encounter issues when trying to Login to QuickBooks Onlinemajor4 min
Some QuickBooks users receive errors and are unable to view transactions when searching.minor2.1 h
Quickbooks Online Latency Issuemajor2.4 h
HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Onlineminor4.4 h
QuickBooks Online Login Issuemajor3.3 h
Resolved - Unable to Save Transactionsnone0 min
QuickBooks Desktop Payroll updates returning Internet connection errorminor3.4 h
QuickBooks Online Payroll - Intermittent Issueminor1.2 h
Unable to access Expense Transactions menunone1.5 h
Investigating: Issues with Tax Calculationnone1.3 h
Unable to use multiple features in QuickBooksOnlinemajor5.0 h
QuickBooks Online Accountant issue accessing clients and being redirected to the login pagenone3.7 h
Some users may encounter issues when trying to Login to QuickBooks Online.none52 min
QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user modeminor25 h
Some customers are unable to login in to QuickBooks Onlinenone4.6 h
Some customers are unable to view or create Sales Forms in to QuickBooks Onlinemajor1.4 h
A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Onlinenone41 min
Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.minor2.3 h
Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Onlinenone2.1 h
Quickbooks Online Payroll Issuemajor10 h
Quickbooks Online - Sales Tax Issuemajor2.7 h
QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooksmajor12 h
QuickBooks Online - Investigating an issue that is impacting multiple areas of QuickBooksminor3.3 h
Some customers are unable to login in to QuickBooks Onlinenone1.8 h
QBO Login Issue - Monitoring phasemajor1.6 h
Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)minor27 h
Export QB Time to QBO Payroll System Errorminor3.5 h
QBO Create invoice forced logged out issuemajor18 h
QBO Payroll issue - Monitoring phasenone17 min
QuickBooks Self Employed Invoice Creation Issueminor1.3 h
We’re working to fix problems with QuickBooks Merchant Accountmajor2.7 h
QBO VAT return showing incorrect figuresminor4.1 h
Error making a Full Payment Submission (FPS) in QuickBooks Core Payrollmajor34 min
Some customers in Australia are unable to lodge BAS directly to ATO from within QBO.none26 h
Some customers are not able to access Payroll within Australian QuickBooks Onlinenone2.1 h
QuickBooks Online - Unable to use Global Search for recent transactionsminor7.3 h
Some customers are unable to complete HMRC submissions through QuickBooks Payrollminor3.2 h
QuickBooks Online - Unable to logincritical3 min
QBO Switch Company Issuemajor1.3 h
QBO Login issueminor2.5 h
Some customers are unable to access Invoices page in QuickBooks Online.major49 min
E-Invoicing customers are encountering 502 Bad Gatewayminor2.1 h
QBO Emailed Forms Not Receivedminor7.0 h
Some customers are unable to process credit card payments in QuickBooks Desktop.major3.9 h
QBO login error 502 Bad Gatewayminor5.0 h
Some customers may not be able to access Payroll servicesminor13 h
Some QuickBooks Online customers are unable to loginmajor54 min
Some customers are not receiving verification code via SMS when signing into QuickBooks.none36 min
Some QuickBooks Online customers are unable to loginnone2.5 h
Drop down menus throughout QuickBooks were either not clickable or missing datanone0 min
Some customers are unable to access Reports in QuickBooks Onlineminor1.3 h
Some customers are unable to connect to Commonwealth Bank to get feeds and getting error 102minor22 h
Some customers are encountering an insufficient funds message when processing payrollmajor2.8 h
QBSE - iOS customers in the UK are unable to add bank connectionsnone30 h
QuickBooks Desktop payroll customer attempting to access the Payroll Setup Wizard are encountering "Payroll set up Error 2023 Code 05396 40000"minor5 d
We’re working to fix problems with QuickBooks Desktop Merchant Accountminor1.6 h
Some customers are unable to access Payroll function in QuickBooksnone39 min
Some customers are unable to connect to TD Bank and receiving error 105minor15 h
Some customers are unable to create a payrun in QuickBooks Online Payrollnone6.9 h
Some customers are unable to create a payrun in QuickBooks Online Payrollnone28 min
Some customers are unable to create Payrun in QuickBooks Online Payrollnone2.6 h
QBO Login Issuemajor14 min
Some customers were unable to log in to QBOnone0 min
Some customers are unable to access QuickBooks Online Payrollnone5 min
QuickBooks Desktop users are unable to process paymentsmajor49 min
Some customers are experiencing an issue using the Advanced Search function in QBOminor2.0 h
Some QBO customers are experiencing issues with their One Time Passcodeminor18 h
Some QuickBooks Online Mac users are unable to print Invoices and other transactions.minor4 d
Some customers are encountering an error when attempting to send payroll.major3.1 h
Some customers are unable to create or finalise a payrun - “Please wait while payrun calculations are completed”.minor2.7 h
Some accountant users are unable to access client accounts in QuickBooks Online.minor18 min
Some customers are experiencing sign-on or latency issues in QuickBooks Onlineminor21 h
Some QuickBooks Desktop users are experiencing error 5xx while trying to process paymentsmajor21 h
Some customers are unable to login in to QuickBooks Onlinemajor3.3 h
Issue with QuickBooks - Application with Revoked Certificateminor2 d
Some customers are not receiving their Multi-factor Authentication codeminor38 min
QuickBooks Online Payroll outagemajor2.8 h
Some customers are unable to access Payroll screen, being prompted to set up Two-Factor Authenticationminor4.3 h
QBDT customers are getting an error saying they need a “payroll service key"minor7 d
"Payment wasn't successful. Try again later or contact your seller" showing when paying invoiceminor3.4 h
QuickBooks Self-Employed users are unable to create and view invoices when accessing their company via a supported web browsercritical1.0 h
Some customers are unable to create new transactions and/or pay run in QuickBooks Online and QuickBooks Online Accountantnone48 min
Some customers can't run payroll for commission-only employeesminor45 min
Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing errormajor17 h
Some QBO French customers are unable to view their Customer List in QBOminor1 min
Some QuickBooks Desktop customers are seeing an error when sending an email via the QuickBooks Email serviceminor44 min
QB Checking Customers are unable to perform the banking activitiesmajor4.8 h
We’re working to fix problems with QuickBooks Desktop Merchant Accountmajor3.7 h
Some customers are unable to access Payroll in QBO and QBOAnone9.5 h
Some customers are unable to access camps.intuit.comminor1.6 h
Some customers are encountering errors while running payroll.major2.7 h
QuickBooks Online Customers are unable to view and add Products and Servicesmajor17 min
QuickBooks Desktop Customers are unable to send emails using Gmailnone1.5 h
Currency exchange rate issueminor3 d
Invoices being sent from QuickBooks Online, QuickBooks Online Accountant or QuickBooks Desktop are not being deliveredmajor22 h
Some customers are unable to create or finalise a payrun - “This may take few moments depending on the size of your pay run”.minor1.1 h
Some customers are unable to create or process payroll- “An error has occurred while processing this job”minor2.1 h
Intuit pages not loading for some usersminor3 d
Some customers experiencing errors with viewing or printing invoices and viewing reportsmajor5.0 h