rewindex

CompaniesQuickBooks OnlineIncidents

QuickBooks Online: Some customers are unable to complete HMRC submissions through QuickBooks Payroll

MinorStatus: resolvedStarted Resolved (3.2 h)2 updatesstspg.io (opens in new tab)

Affected components: EMEAQuickBooks Online - United Kingdom

Timeline of updates

  1. investigating

    We are aware that some customers are not able to complete their HMRC submissions using Payroll function in QuickBooks. Investigation has commenced and we hope to get payroll up and running soon. Apologies for any inconvenience that this is causing you.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2024-10-01 12:58 UTC, resolved after 3.2 h, 2 update(s).

Title
Some customers are unable to complete HMRC submissions through QuickBooks Payroll
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on October 1, 2024QuickBooks Online in October 2024MarkdownJSON