CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Some customers are unable to complete HMRC submissions through QuickBooks Payroll
Affected components: EMEAQuickBooks Online - United Kingdom
Timeline of updates
- investigating
We are aware that some customers are not able to complete their HMRC submissions using Payroll function in QuickBooks. Investigation has commenced and we hope to get payroll up and running soon. Apologies for any inconvenience that this is causing you.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4eedd4b3c2f9a19f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2024-10-01 12:58 UTC, resolved after 3.2 h, 2 update(s).
- Title
- Some customers are unable to complete HMRC submissions through QuickBooks Payroll
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt
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