# QuickBooks Online: Some customers are unable to complete HMRC submissions through QuickBooks Payroll

> QuickBooks Online status incident “Some customers are unable to complete HMRC submissions through QuickBooks Payroll” on 2024-10-01: impact minor (vendor’s label), 3.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt
Last updated: 2024-10-01T16:11:36Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-01 12:58 UTC · Resolved: 2024-10-01 16:11 UTC · Duration: 3.2 h
- Updates: 2 · Affected components: EMEA, QuickBooks Online - United Kingdom
- [Vendor status page: https://stspg.io/hptwp3tgh7x8](https://stspg.io/hptwp3tgh7x8)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2024-10-01 12:58 UTC: We are aware that some customers are not able to complete their HMRC submissions using Payroll function in QuickBooks. Investigation has commenced and we hope to get payroll up and running soon. Apologies for any inconvenience that this is causing you.
- **resolved** 2024-10-01 16:11 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2024-10-01 12:58 UTC, resolved after 3.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt
- Citation: QuickBooks Online, “Some customers are unable to complete HMRC submissions through QuickBooks Payroll” (2024-10-01 12:58 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are unable to complete HMRC submissions through QuickBooks Payroll (2024-10-01)](https://rewindex.com/company/quickbooks-online/incidents/fyhv99y8lqvt)`


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