Outages by day/October 1, 2024
Outages on October 1, 2024
UTC day 2024-10-01 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
39incidents started
11labelled major or critical
26vendors with a new incident
20still open from earlier days
By vendor label: Critical 2 · Major 9 · Minor 23 · No impact listed 5 · 23 maintenance
Incidents started this day 39
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| MMailjet | Login issues with Mailjet Application | Critical | | (2.7 h) | resolved |
| BBandwidth | Global Portal and API Incident | Critical | | (2.4 h) | resolved |
| BBandwidth | Global Portal & API Incident | Major | | (11 h) | resolved |
| Sentry | Delayed ingestion in US region | Major | | (18 h) | resolved |
| RRippling | The Rippling app and backend is experiencing increased latency | Major | | (1.0 h) | resolved |
| Substack | Posts not being delivered via email | Major | | (1.0 h) | resolved |
| DDialpad | Inbound SMS is not being received from some wireless networks | Major | | (1.9 h) | resolved |
| Anthropic | Unavailability of docs.anthropic.com | Major | | (10 min) | resolved |
| Claude | Unavailability of docs.anthropic.com | Major | | (10 min) | resolved |
| Grafana Cloud | Grafana Cloud Partial Outage | Major | | (4.3 h) | resolved |
| LLaunchDarkly | Login Issues | Major | | (18 min) | resolved |
| TTwilio | A2P Alerting Is Non Functional | Minor | | (2.6 h) | resolved |
| SSinch | Delivery Issue Brazil - Tim | Minor | | (2.1 h) | resolved |
| SSinch | Delivery Issue Canada - Bell | Minor | | (1.1 h) | resolved |
| TTwilio | SMS Delivery Delays to Megafon Network in Russia | Minor | | (4.6 h) | resolved |
| Elastic Cloud | E-mail delivery delivery issues | Minor | | (2.6 h) | resolved |
| CCoralogix | [EU ] - Issues with querying "Frequent search" logs under Explore | Minor | | (2.7 h) | resolved |
| TTwilio | SMS Delivery Delays to MTN Network in Rwanda and Uganda | Minor | | (4.2 h) | resolved |
| QuickBooks Online | Some customers are unable to complete HMRC submissions through QuickBooks Payroll | Minor | | (3.2 h) | resolved |
| Scaleway | [Dedibox] [Billing] - Installations fees wrongly billed with Dediscount | Minor | | (21 d) | resolved |
| TTwilio | Subset of Customers Unable To Access Flex Insights Historical Reports | Minor | | (26 h) | resolved |
| Aircall | Quality issue on inbound and outbound calls in France | Minor | | (2.6 h) | resolved |
| TTwilio | Call Quality Issues from a Subset of Twilio Phone Numbers to France | Minor | | (7.0 h) | resolved |
| TTwilio | Inbound Message Delivery Failures - Mobile Originated | Minor | | (7.5 h) | resolved |
| Anthropic | Elevated latency on some requests to Claude 3.5 Sonnet | Minor | | (36 min) | resolved |
| Claude | Elevated latency on some requests to Claude 3.5 Sonnet | Minor | | (36 min) | resolved |
| SSecureframe | New integration connections are not showing up in the UI | Minor | | (1.3 h) | resolved |
| Squarespace | Acuity Scheduling - Error message when attempting intake form file upload | Minor | | (2.2 h) | resolved |
| VVanta | Auditors unable to accept and reject evidence | Minor | | (2 d) | resolved |
| SSmartsheet | Brandfolder Asset Access | Minor | | (4.5 h) | resolved |
| Plivo | Delay in processing 10DLC Campaign requests in US | Minor | | (17 h) | resolved |
| Deepgram | [Deepgram API] Elevated Batch Error Rates | Minor | | (5 min) | resolved |
| SurveyMonkey | My Team: Manage Users→User→Manage Surveys page not loading for admins | Minor | | (19 min) | resolved |
| TTwilio | SMS Delivery Delays to Moov Network in Niger | Minor | | (22 h) | resolved |
| BBandwidth | Order Notification Incident | No impact listed | | (7.5 h) | resolved |
| AAbly | Some SSE connections disconnected and reconnected every 30s | No impact listed | | (0 min) | resolved |
| Plivo | Intermittent Request timeouts on SMS/MMS/Verify requests | No impact listed | | (3 min) | resolved |
| TTwilio | Automated Alert: Minimal Customer Impact | No impact listed | | (9 min) | resolved |
| OOmni Analytics | Degraded Performance in US Region | No impact listed | | (-160 min) | resolved |
Still open from earlier days 20
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Dagster | Dagster Cloud Service | Critical | | (48 min) | postmortem |
| Jira | Server to Cloud and Cloud to Cloud migrations are not progressing for US-East customers | Major | | (26 h) | resolved |
| TTwilio | SMS Delivery Delays to MTN network in Sudan | Minor | | (3 d) | resolved |
| Scaleway | [Storage]-Object Storage instability | Minor | | (26 d) | resolved |
| Scaleway | [Support] - Partial unavailability | Minor | | (22 h) | resolved |
| Scaleway | [Serverless functions/containers] Intermittent DNS Failures | Minor | | (31 h) | resolved |
| Scaleway | [Webhosting][classic] Mail backup processes stuck | Minor | | (15 d) | resolved |
| 1Password | Families Accounts Unable to Link to Business Accounts | Minor | | (22 h) | resolved |
| Vonage | [Voice] Inbound Quality Degradation: France networks | Minor | | (3 d) | resolved |
| Vonage | USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network | Minor | | (7.7 h) | resolved |
| SSinch | Delivery Issue United States - Verizon Wireless | Minor | | (6.1 h) | resolved |
| TTwilio | SMS Delivery Delays and Call Failures to Verizon Network in the US | Minor | | (5.3 h) | resolved |
| Plivo | Delivery delay on Inbound/Outbound SMS and MMS towards US phone numbers | Minor | | (4.8 h) | resolved |
| TTwilio | SMS Delivery Delays to North Carolina RSA 3 Network in the US | Minor | | (5.0 h) | resolved |
| SSinch | Delivery Issue Sercomtel - Brazil | Minor | | (11 h) | resolved |
| Mailgun | US Region(s): Elevated SMTP Connection Latency / Timeouts | Minor | | (3.7 h) | resolved |
| TTwilio | Account Security - Three UK API Errors | Minor | | (5.0 h) | resolved |
| CCanva | Error accessing Canva in Kazakhstan | No impact listed | | (4 d) | resolved |
| Mixpanel | Temporary ID Merge Delay for US Projects | No impact listed | | (41 h) | resolved |
| Red Hat (incl. Quay.io) | subscription.rhsm.redhat.com timeouts | No impact listed | | (4.5 h) | resolved |
Maintenance 23
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | [Scheduled] Emergency EVS (911) Maintenance - ATL Data Center | Maintenance | | (4.0 h) | resolved |
| Dagster | Dagster Cloud UI Briefly Unavailable | Maintenance | | (4 min) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - MTS | Maintenance | | (1.0 h) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting MTS | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] United States SMS Carrier Maintenance - AT&T | Maintenance | | (7.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - AT&T - United States | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] United States MMS Carrier Partner Maintenance | Maintenance | | (7.0 h) | resolved |
| Vonage | [Scheduled] USA SMS, 10DLC & MMS - Planned Maintenance affecting AT&T USA | Maintenance | | (7.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - MMS US | Maintenance | | (7.0 h) | resolved |
| Vonage | [Scheduled] USA MMS - Planned Maintenance affecting 10DLC MMS messages to all networks(except T-Mobile) | Maintenance | | (7.0 h) | resolved |
| KKlaviyo | [Scheduled] Sign Up Forms Database Maintenance | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] Austria, United Kingdom and Italy Account Security Carriers Partners Maintenance - Drei, Three and Wind Tre | Maintenance | | (2.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - SMS | Maintenance | | (4.0 h) | resolved |
| Scaleway | [Scheduled] [KAPSULE] Maintenance on Kubernetes clusters to automatically migrate from NAT IPs to Routed IPs | Maintenance | | (6 d) | resolved |
| SSinch | [Scheduled] DI MMX 365 | Operator Services | Application Maintenance | PCR Number #PCRSDI-11384 | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] United States SMS Carrier Partner Maintenance | Maintenance | | (4.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application, System & Database Maintenance | PCRSDI-11264 | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] United States MMS Carrier Partner Maintenance | Maintenance | | (4.0 h) | resolved |
| DigitalOcean | [Scheduled] SFO3 Network maintenance | Maintenance | | (4.0 h) | resolved |
| Vonage | [Scheduled] Planned maintenance for the WhatsApp On-Premise Numbers (01 October 2024-03 October 2024) | Maintenance | | (2 d) | resolved |
| Typeform | [Scheduled] Scheduled maintenance - Live Chat | Maintenance | | (4.8 h) | resolved |
| TTwilio | [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone | Maintenance | | (4.8 h) | resolved |
| TTwilio | [Scheduled] Portugal Voice Carrier Partner Maintenance | Maintenance | | (1.5 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mailjet, Bandwidth, Sentry, Rippling, Substack, Dialpad, Anthropic, Claude, Grafana Cloud, LaunchDarkly, Twilio, Sinch.
Cite this
39 vendor-reported incidents started on 2024-10-01 (UTC) across 26 vendors, 11 labelled major or critical by the vendor.
- Title
- Outages on October 1, 2024
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2024-10-01