Companies / martech
Mailgun
379incidents since 2014-11-03
55major or critical
10in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: EU Messaging Outage Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC. | Major incident | |
| Critical incident: EU Messaging Outage Mailgun reported a critical EU datacenter messaging outage affecting API, SMTP, inbound processing, outbound delivery, events and logs, analytics, and the control panel. It started at 2026-08-27 20:38 UTC and resolved at 2026-08-27 21:16 UTC, lasting 37 min. Mailgun implemented a fix but did not specify the cause. | Major incident | |
| Major incident: Click and Open Tracking Degraded (US Regions) Mailgun reported a major denial-of-service attack against click and open tracking servers in US regions, causing some requests to time out or fail. The incident started at 2026-08-11 05:32 UTC and was resolved at 2026-08-11 07:07 UTC, lasting 1 h 35 min; a fix was implemented by 06:54 UTC. | Major incident | |
| Critical incident: US Email Validation 500's and Mailgun Control Panel Unavailable Mailgun reported a critical incident involving US Email Validation 500 errors and an unavailable Control Panel, starting 2026-07-13 18:23 UTC and resolved at 2026-07-13 19:56 UTC (1 h 32 min). A fix was implemented and monitored; no cause was stated. | Major incident | |
| Major incident: Mailgun Control Panel Unavailable For Some Users Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions. | Major incident | |
| Critical incident: Delayed sending in EU Mailgun reported critical delayed sending in the EU affecting API and Outbound Delivery services, starting 2026-05-25 12:18 UTC and resolved at 2026-05-25 15:55 UTC, with a reported duration of 3 h 36 min. A fix was implemented and monitored; no cause was stated. | Major incident | |
| Major incident: TLS Certificate Validation Errors for Clients Without SNI Mailgun reported a major API incident: HTTPS clients without Server Name Indication (SNI) received an expired SSL/TLS certificate, causing certificate validation failures. It started at 2026-04-15 13:40 UTC and was resolved at 2026-04-15 15:34 UTC, lasting 1 h 54 min; a fix was implemented at 04-15 14:02 UTC. | Major incident | |
| Major incident: Elevated 401 errors in US Region Mailgun reported a major incident affecting API and Email Services - API in the US region, where some requests incorrectly failed with 401 errors. It started at 2026-03-19 18:43 UTC and lasted 10 min, resolving at 2026-03-19 18:53 UTC after a fix was deployed and systems returned to normal. | Major incident | |
| Major incident: Intermittent API Errors in US Region Mailgun reported a major degradation involving intermittent API errors in the US Region, affecting API and Email Services - API. It started at 2026-03-13 11:29 UTC and lasted 1 h 20 min, resolving at 2026-03-13 12:49 UTC after a fix was implemented; no cause was stated. | Major incident | |
| Major incident: Intermittent Email Validation Errors Mailgun reported intermittent email validation errors with major impact affecting API and Email Validation components from 2026-02-25 19:10 UTC to 2026-02-25 21:45 UTC, lasting 2 h 35 min. A fix was implemented by 02-25 21:36 UTC, and the incident was resolved. | Major incident |
Full Mailgun change timeline, with diffs →
Status incident history
Mailgun status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2014 | 8 | 0 |
| 2015 | 59 | 6 |
| 2016 | 76 | 3 |
| 2017 | 27 | 0 |
| 2018 | 23 | 0 |
| 2019 | 22 | 0 |
| 2020 | 23 | 6 |
| 2021 | 37 | 8 |
| 2022 | 23 | 9 |
| 2023 | 18 | 0 |
| 2024 | 18 | 9 |
| 2025 | 19 | 4 |
| 2026 | 26 | 10 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | none | 3 |
| 2023-11 | minor | 1 |
| 2023-11 | none | 1 |
| 2024-02 | major | 4 |
| 2024-02 | minor | 2 |
| 2024-03 | minor | 1 |
| 2024-05 | critical | 1 |
| 2024-05 | major | 1 |
| 2024-05 | none | 1 |
| 2024-07 | major | 2 |
| 2024-07 | minor | 1 |
| 2024-08 | major | 1 |
| 2024-08 | none | 1 |
| 2024-09 | minor | 1 |
| 2024-10 | minor | 1 |
| 2024-11 | minor | 1 |
| 2025-02 | minor | 1 |
| 2025-03 | major | 1 |
| 2025-05 | critical | 1 |
| 2025-05 | minor | 1 |
| 2025-07 | minor | 2 |
| 2025-08 | minor | 1 |
| 2025-09 | major | 2 |
| 2025-09 | minor | 3 |
| 2025-10 | minor | 2 |
| 2025-11 | minor | 4 |
| 2025-11 | none | 1 |
| 2026-02 | major | 1 |
| 2026-03 | major | 2 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 2 |
| 2026-05 | critical | 1 |
| 2026-05 | minor | 1 |
| 2026-06 | minor | 5 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 1 |
| 2026-08 | critical | 1 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 2 |
| 2026-08 | none | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | minor | 2 |
| 2026-09 | none | 1 |
Silent edits
No silent edits or deletions detected for Mailgun yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | mailgun.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | mailgun.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | mailgun.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.mailgun.com/security | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 379 incidents. Full list: last 90 days · JSON · Markdown