Companies / Mailgun / incidents

Mailgun: US Email Validation 500's and Mailgun Control Panel Unavailable

Impact: criticalStatus: resolvedStarted Resolved (1.5 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Mailgun reported a critical incident involving US Email Validation 500 errors and an unavailable Control Panel, starting 2026-07-13 18:23 UTC and resolved at 2026-07-13 19:56 UTC (1 h 32 min). A fix was implemented and monitored; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Deliverability Services - Email ValidationEmail ValidationControl PanelCustomer Tools - Control Panel

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON