Changes / Mailgun / US Email Validation 500's and Mailgun Control Panel Unavailable
Mailgun: Critical incident: US Email Validation 500's and Mailgun Control Panel Unavailable
Summary
Mailgun reported a critical incident involving US Email Validation 500 errors and an unavailable Control Panel, starting 2026-07-13 18:23 UTC and resolved at 2026-07-13 19:56 UTC (1 h 32 min). A fix was implemented and monitored; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: US Email Validation 500's and Mailgun Control Panel Unavailable
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-07-13 18:23 UTC
Before: not present
After: 2026-07-13 19:56 UTC
Before: not present
After: Control Panel, Customer Tools - Control Panel, Deliverability Services - Email Validation, Email Validation
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: US Email Validation 500's and Mailgun Control Panel Unavailable (this change) Mailgun reported a critical incident involving US Email Validation 500 errors and an unavailable Control Panel, starting 2026-07-13 18:23 UTC and resolved at 2026-07-13 19:56 UTC (1 h 32 min). A fix was implemented and monitored; no cause was stated. | Major incident |