Companies / Mailgun / incidents
Mailgun: Errors connecting to smtp.eu.mailgun.org
Mailgun reported a major outage involving connection errors to smtp.eu.mailgun.org, starting 2025-03-17 09:20 UTC and resolved 2025-03-17 19:44 UTC, lasting 10 h 24 min. A mitigation restored SMTP and inbound email processing in the EU region to full working behavior at 15:02 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Email Services - Outbound DeliveryOutbound DeliveryAPIEmail Services - APIEmail Services - Inbound email processingInbound email processingEmail Services - SMTPSMTP
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- identified
We are continuing to work on a fix for this issue.
- monitoring
A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Errors connecting to smtp.eu.mailgun.org 2025-03-17 09:20 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON