Changes / Mailgun / Mailgun Control Panel Unavailable For Some Users

Mailgun: Major incident: Mailgun Control Panel Unavailable For Some Users

Summary

Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Mailgun Control Panel Unavailable For Some Users
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-10 18:07 UTC
AddedResolved time#5
Before: not present
After: 2026-07-10 20:11 UTC
AddedAffected components#6
Before: not present
After: Control Panel, Customer Tools - Control Panel, Deliverability Services - Email Validation, Email Validation
AddedUpdatemonitoring#7
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateidentified#10
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateidentified#11
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateidentified#12
Before: not present
After: A fix is in the process of being rolled out to impacted regions.
AddedUpdatemonitoring#13
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#14
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Mailgun Control Panel Unavailable For Some Users (this change)
Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions.
Major incident

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