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Mailgun: Mailgun Control Panel Unavailable For Some Users

Impact: majorStatus: resolvedStarted Resolved (2.1 h)8 updatesSource: stspg.io (opens in new tab)
Summary

Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Deliverability Services - Email ValidationEmail ValidationControl PanelCustomer Tools - Control Panel

Timeline of updates

  1. monitoring

    A fix has been implemented and we are monitoring the results.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are continuing to work on a fix for this issue.

  6. identified

    A fix is in the process of being rolled out to impacted regions.

  7. monitoring

    A fix has been implemented and we are monitoring the results.

  8. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON