# Mailgun: Mailgun Control Panel Unavailable For Some Users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-10 18:07 UTC · Resolved: 2026-07-10 20:11 UTC · Duration: 2.1 h
- Updates: 8 · Affected components: Deliverability Services - Email Validation, Email Validation, Control Panel, Customer Tools - Control Panel
- [Vendor status page: https://stspg.io/qtrqgqrb4jdt](https://stspg.io/qtrqgqrb4jdt)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Summary

Mailgun reported a major incident making the Control Panel unavailable for some users, with Email Validation also listed as affected. It started at 2026-07-10 18:07 UTC and resolved at 2026-07-10 20:11 UTC, lasting 2 h 3 min; Mailgun rolled out a fix to impacted regions. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2026-07-10 18:07 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-07-10 18:07 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-07-10 18:36 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-07-10 18:59 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-07-10 19:33 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-07-10 19:48 UTC: A fix is in the process of being rolled out to impacted regions.
- **monitoring** 2026-07-10 19:58 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-10 20:11 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-10 18:07 UTC: [Major incident: Mailgun Control Panel Unavailable For Some Users](https://rewindex.com/change/i0309f224143ba4.md)


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Canonical: https://rewindex.com/company/mailgun/incidents/222j6qtmjyqd · Markdown: https://rewindex.com/company/mailgun/incidents/222j6qtmjyqd.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/222j6qtmjyqd · Generated 2026-10-18T12:41:29.728Z