Companies / Mailgun / incidents

Mailgun: Automatic Sender Security Records Not Provisioning

Affected components: Control PanelCustomer Tools - Control Panel

Timeline of updates

1. identified2026-05-06 15:40 UTC

   Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

2. identified2026-05-06 19:46 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2026-05-07 12:40 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-05-07 18:42 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON