# Mailgun: Automatic Sender Security Records Not Provisioning

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 15:40 UTC · Resolved: 2026-05-07 18:42 UTC · Duration: 27 h
- Updates: 4 · Affected components: Control Panel, Customer Tools - Control Panel
- [Vendor status page: https://stspg.io/476b914dx4bw](https://stspg.io/476b914dx4bw)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **identified** 2026-05-06 15:40 UTC: Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.
- **identified** 2026-05-06 19:46 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-05-07 12:40 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-07 18:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailgun/incidents/wlz5qsct5jvz · Markdown: https://rewindex.com/company/mailgun/incidents/wlz5qsct5jvz.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/wlz5qsct5jvz · Generated 2026-10-18T11:49:13.671Z